TRANServe Bulletins & Announcements
The TRANServe Parking and Transit Benefit System (PTBS) is currently down due to unscheduled maintenance. All new and pending applications for transit benefits and parking will be processed once the system is back online.
2023
Bulletins
- TSB 2023-01 Active Bicycle Commuting Subsidy for the claims period of November 2021 through October 2022
- TSB 2023-03 DOT Headquarters Garage Concrete Repairs
- TSB 2023-04 DOT Transit Benefit Certification (Excluding FAA)
- TSB 2023-06 DOT Headquarters Special Events Parking
2022
Bulletins
- TSB 2022-03 Headquarters Garage Parking Space Reservations
- TSB 2022-04 Resuming Pay-To-Park Operations in the DOT Headquarters Garage Bulletin
- TSB 2022-05 Headquarters Garage March 2020 Credit
- TSB 2022-06 Virginia Railway Express (VRE) Fare Free Rides during September 2022
- TSB 2022-07 Annual Parking Recertification Bulletin 2022
- TSB 2022-08 DOT Headquarters Parking and Electric Vehicle Commuting Survey
- TSB 2022-09 Non-DOT Multi-factor Authentication for the Transit Benefit Web Application System
2021
Bulletins
- TSB 2021-01 Non-DOT Transit Benefit Increase to $280
- TSB 2021-03 TRANServe Service and Fee Adjustment Bulletin
- TSB 2021-04 DOT Transit Benefit Certification Bulletin December 2021
- TSB_2021-05 Headquarters Parking Certification Bulletin December 2021
2020
Bulletins
- TSB 2020-01 Non-DOT Transit Benefit Increase to $270
- TSB 2020-02 DOT Transit Benefit Increase to $270
- TSB 2020-03 Transit Benefit Program Requirements and Expectations
2019
Bulletins
- TSB 2019-08 DOT HQ Garage Painting/Restriping Notice
- TSB 2019-07 TRANServe Credit Card: SmartPay3 Purchase Process
- TSB 2019-06 DOT New TRANServe Credit Card
- TSB_2019-05 DOT HQ Special Events Parking
- TSB 2019-04 DOT HQ Parking Hang Tag Distribution and Key Retrieval Process
- TSB 2019-03 Transit Benefit Monthly Statutory Limit Increase to $265
- TSB 2019-02 Address Verification Function - Electronic Application
- TSB-2019-01 ABC Policy Changes
2018
Announcements
Bulletins
- TSB-2018-07_Annual_DOT_Parking_Recertification
- TSB-2018-06 Payments for July 2018 Parking Decals
- TSB-2018-05 DOT Annual Transit Benefit Recertification (Excluding FAA)
- TSB-2018-04 Bicycle Safety in the DOT Headquarters Garage
- TSB-2018-03 Parking/Transit Office (PTRAN) Closure
- TSB-2018-02 DOT Headquarters Procedures for Daily Parking Payments during Special Event Dates Fiscal Year 2018
- TSB-2018-01 Bicycle Benefit Claims: October- December 2017
2017
Bulletins
- TSB-2017-20 Parking/Transit Office (PTRAN) Early Closure
- TSB-2017-19 DOT Transit Benefit Monthly Statutory Limit Increase to $260
- TSB-2017-18 Non-DOT Transit Benefit Monthly Statutory Limit Increase to $260
- TSB 2017-17 DOT Headquarters Monthly Decals and Hang Tag Distribution
- TSB-2017-16 Annual Parking Recertification (Excluding FAA)
- TSB-2017-15 Active Bicycle Commuting (ABC) Subsidy: May through October 2017
- TSB-2017-14 Bicycle Benefit Claims: January through September 2017
- TSB-2017-13 DOT-HQ Federal Protective Services (FPS) Garage Patrol
- TSB-2017-12 DOT HQs Garage Operations Update
- TSB-2017-11 DOT Annual Transit Benefit Recertification (Excluding FAA)
- TSB-2017-10 New TRANServe Card Distribution
- TSB-2017-09 Active Bicycle Commuting (ABC) Subsidy: November through April 2017
- TSB-2017-08 DOT Headquarters Procedures for Daily Parking Payments During Special Event Dates Fiscal Year 2017
- TSB-2017-07 DOT Headquarters Special Event Dates for 2017
- TSB-2017-06 TRANServe DOT Customer Conference
- TSB-2017-05 Bicycle Benefit Claims
- TSB-2017-04 DOT Headquarters Hang Tag Distribution
- TSB-2017-03 DOT Parking/Transit Office (PTRAN) Early Closure
- TSB-2017-02 DOT Active Bicycle Commuting Subsidy Initiative
- TSB-2017-01 Non-DOT Withdraw Function in the Electronic Application
2016
Announcements
Bulletins
- TSB 2016-11 DOT Annual Transit Benefit Recertification Requirement (Revised)
- TSB-2016-10 R2 DOT Annual Parking Recertification 2016
- TSB-2016 DOT Bicycle Benefit Claims Due
- TSB-2016-10_R DOT Annual Parking Recertification 2016
- TSB-2016-09 TRANServe Electronic Application System Version 3.0
- TSB-2016-08 HQ Parking Garage FY16 Special Event Dates
- TSB-2016-07 New Financial Institution
- TSB 2016-06 Bicycle Benefit Claims Due: October through December 2015
- TSB-2016-05 Non DOT Transit Benefit Increase to $255
- TSB-2016-04 DOT Transit Benefit Increase to $255
- TSB-2016-03 Parking Payments for 2016
- TSB-2016-02 DOT HQ Parking Payments - December 2015
- TSB-2016-01 DOT HQ Parking Payments - November 2015
2015
Announcements
Bulletins
- TSB-2015-17 Parking Payments - October 2015
- TSB-2015-16 Parking Office Closure
- TSB-2015-14 Reports in the Web Application
- TSB-2015-13R Daily Parking Pre Payments - Revised
- TSB-2015-12R Bicycle Benefit Claim 2015 - Revised
- TSB-2015-11R CyberSecurity Upgrade – Revised
- TSB-2015-11 CyberSecurity Upgrade
- TSB-2015-10 Federal Protective Services Garage Patrol
- TSB-2015-09 Special Event Dates for FY2015
- TSB-2015-08 Announcing DOT 2015 Transit Benefit Recertification
- TSB-2015-07 Increased Garage Traffic
- TSB-2015-06 DOT HQ Parking and Transit Benefit (PTB) System Conversion
- TSB-2015-05 DOT HQ Parking and Transit Benefit System Maintenance Shutdown
- TSB-2015-04 Bicycle Benefit Claims
- TSB-2015-03 DOT HQ Parking Policy Rev. and New Vehicle Barriers Operational Changes
- TSB-2015-02 Oahu Transit – Purchase TheBus Monthly Bus Passes with TRANServe’s Debit Card
- TSB-2015-01 Closure M Open House
2014
Bulletins
- TSB-2014-10 ORCA ALERT
- TSB-2014-09 Bicycle Benefit Claims
- TSB-2014-08 Password Compliance
- TSB 2014-07 DOT Annual Transit Benefit Re-certification Announcement
- TSB 2014-06 New Orleans RTA Customers – Purchase Jazzy Passes Online with TRANServe’s Debit Card
- TSB 2014-05 Debit Card Expiration Dates and Re-issuance
- TSB 2014-04 DOT Bicycle Benefit Claims Due
- TSB 2014-03 Transit Benefit Monthly Statutory Limit set at $130 for 2014
- TSB 2014-02 DOT Headquarters Parking Rate Increase - January 1, 2014
- TSB 2014-01R DOT Headquarters Parking Program Application New Requirements
2013
Announcements
- Federal Register December 31, 2012 – Notice of OMB Designation of DOT/OST/TRANServe as lead Federal Agency to facilitate the timely return of excess transit benefit funds to the Treasury and stakeholder notification of the minimum internal controls
- Federal Register August 9, 2012 – Notice of Transportation Services Transition from Paper to Electronic Fare Media Comments, Response to Public Comments, and Final Notification
Bulletins
- TSB 2013-14 DOT Bicycle Benefit Claim Submission Deadline
- TSB 2013-13 - PTRAN New Hours of Operation
- TSB 2013-12 TRANServe Electronic Application System Password Enhancements
- RESERVED
- TSB 2013-10R Update to Alert for TRANServe Customers Who Ride Port Authority Transit Corporation (PATCO)
- TSB 2013-09 Save Award: Opportunity for Senior Rates
- TSB 2013-08 DOT Only: Annual Transit Benefit Recertification
- TSB 2013-07 Bicycle Benefit Claim Submission Deadline
- TSB 2013-06 DOT ATRA 2012 Implementation Guidance - increase up to $245
- TSB 2013-05R Elimination of all WMATA 3rd Party Allocations for TRANServe Federal Agencies
- TSB 2013-04 Return of Excess Transit Benefits
- TSB 2013-03 Alert – Washington State Ferry Announces Pricing Change
- TSB 2013-02 Announcing Privacy Enhancements to TRANServe’s Online Application System
- TSB 2013-01 BART Clipper Announcement
2012
Announcements
- Federal Register April, 2, 2012 – Notice of Transportation Services’ Transition from Paper to Electronic Fare Media
- Federal Register March 29, 2011 – Notice of Transportation Services’ Transition From Paper to Electronic Fare Media
Bulletins
- TSB 2012-14 Vendor Shipping Charges
- TSB 2012-13 Announcing the Launch of TRANServe’s Online Application System Enhancements
- TSB 2012-12 Announcing Enhancements to TRANServe’s Online Application System
- TSB 2012-11 Announcing EFM Support Team
- TSB 2012-10 RTA Discontinues Farecheck Voucher Returns for Credit
- TSB 2012-09 Paper Voucher Program Continues
- TSB 2012-08 DOT Annual Transit Benefit Program Recertification
- TSB 2012-07 TRANServe Online Transit Benefit Program Application New Information Requirements
- TSB 2012-06R TRANServe Online Enrollment Application – Revised
- TSB 2012-06 TRANServe Online Transit Benefit Program Application Enhancements
- TSB 2012-05 TRANServe Online Transit Benefit Program Application Enhancements
- TSB2012-04 March 1, 2012 Bicycle Benefit Claim Submission Deadline
- TSB 2012-03 Effect of WMATA SmartBenefits® Autoload Transition on Unused Transit Benefit
- TSB2012-02 Migration to TRANServe Debit Card for VRE, MARC, MTA Commuter Bus Riders
- TSB2012-01 Transit Benefit Decrease to $125
- ET2012-01 (R) MTA Discontinues SmartBenefits Vouchers
- ET2012-01 MTA Discontinues SmartBenefits Vouchers
2011
- EFM2011-03 NY MTA Payment Process
- EFM2011-02 TRANServe Debit Card Enabling Authorities
- EFM 2011-01R TRANServe Debit Card Rolls out in New York
- A Better Way to get your Transit Benefit!
- ET2011-1 MTA SmartBenefits Vouchers
- ET-2011-10 Purse Bulletin
- ET-2011-10 attachment
- ET-2011-09 Non-Recertified Report
- ET-2011-08 SmartBenefits Voucher Credits
- ET-2011-07 TRANServe Sunset Bulletin
- ET-2011-06 TRANServe Credits
- ET-2011-05 Transit Benefit Program Requirmenets and Expectations
- ET-2011-05 Sample Transit Benefit Program Requirmenets and Expectations
- ET-2011-05 Elimination of SmartBenefits Vouchers
- ET-2011-04 TRANServe Parking Transit Temp Sept Closure
- ET-2011-03 TRANServe Parking Transit Early Closure Bulletin
- ET-2011-03R TRANServe Parking Transit Early Closure Bulletin
- ET-2011-02 Quarterly Six Month Report Bulletin
- ET-2011-02 Bulletin Transit Benefit Brown Bag Lunch and Learn Participants
- ET-2011-01 Bulletin Transit Benefit Brown Bag Lunch and Learn Approving Officials
- ET2011-03R TRANServe Parking Transit Office Early Closure
2010
- 2010 The American Recovery and Reinvestment Act (ARRA) Sunset Bulletin.doc
- 2010 Transit Benefit Amount $230
2009
2008
- Email Message to TRANServe Customers regarding 2009 New Limits Notification
- Letter to TRANServe Customers Regarding the 2008 Elimination of Metrochek
- ET 2008-04 2008 Transit Benefit Increase to $120
2007
- Broadcast Message 2007 Implementation of Mandatory SmartBenefits® Program Use
2005
- There are no documents posted for 2005
2004
- Broadcast Message 2005 Transit Benefit Increase to $105
Reports
Last updated: Tuesday, May 2, 2023