TRANServe Bulletins & Announcements
2025
Bulletins
- TSB 2025-01 Active Bicycle Commuting Subsidy for the claims period of November 2023 through October 2024
- TSB 2025-02 Non-DOT Transit Benefit Increase to $325
- TSB 2025-03 DOT Transit Benefit Increase to $325
- TSB 2025-04 Mandatory Parking Recertification Bulletin 2025
- TSB 2025-05 Mandatory DOT Transit Benefit Recertification Bulletin
- TSB 2025-06 Ending the DOT Headquarters Parking Recertification Period
- TSB 2025-07 DOT Headquarters Garage Safety Announcement
- TSB-2025-08 DOT Headquarters Garage Parking Lottery
2024
Bulletins
- TSB 2024-01 DOT Headquarters Garage Safety
- TSB 2024-02 DOT Active Bicycle Commuting Subsidy
- TSB 2024-03 Non-DOT Transit Benefit Increase to $315
- TSB 2024-04 DOT Transit Benefit Increase to $315
- TSB 2024-05 Eliminating Paper Parking Permits in the DOT HQ Garage
- TSB 2024-06 DOT Transit Benefit Certification (Excluding FAA)
- TSB 2024-07 WMATA Summer Red Line Construction
- TSB 2024-08 Annual Parking Recertification Bulletin 2024
- TSB 2024-09 New Agency Controls to Manage High Risk Applications
2023
Bulletins
- TSB 2023-01 Active Bicycle Commuting Subsidy for the claims period of November 2021 through October 2022
- TSB 2023-03 DOT Headquarters Garage Concrete Repairs
- TSB 2023-04 DOT Transit Benefit Certification (Excluding FAA)
- TSB 2023-06 DOT Headquarters Special Events Parking
- TSB 2023-08 DOT Headquarters Level 2 Charging Stations
- TSB-2023-09 DOT Garage Update Parking Application System
- TSB 2023-10 Annual Parking Recertification (Excluding FAA)
2022
Bulletins
- TSB 2022-03 Headquarters Garage Parking Space Reservations
- TSB 2022-04 Resuming Pay-To-Park Operations in the DOT Headquarters Garage Bulletin
- TSB 2022-05 Headquarters Garage March 2020 Credit
- TSB 2022-06 Virginia Railway Express (VRE) Fare Free Rides during September 2022
- TSB 2022-07 Annual Parking Recertification Bulletin 2022
- TSB 2022-08 DOT Headquarters Parking and Electric Vehicle Commuting Survey
- TSB 2022-09 Non-DOT Multi-factor Authentication for the Transit Benefit Web Application System
2021
Bulletins
- TSB 2021-01 Non-DOT Transit Benefit Increase to $280
- TSB 2021-03 TRANServe Service and Fee Adjustment Bulletin
- TSB 2021-04 DOT Transit Benefit Certification Bulletin December 2021
- TSB_2021-05 Headquarters Parking Certification Bulletin December 2021
2020
Bulletins
- TSB 2020-01 Non-DOT Transit Benefit Increase to $270
- TSB 2020-02 DOT Transit Benefit Increase to $270
- TSB 2020-03 Transit Benefit Program Requirements and Expectations
2019
Bulletins
- TSB 2019-08 DOT HQ Garage Painting/Restriping Notice
- TSB 2019-07 TRANServe Credit Card: SmartPay3 Purchase Process
- TSB 2019-06 DOT New TRANServe Credit Card
- TSB_2019-05 DOT HQ Special Events Parking
- TSB 2019-04 DOT HQ Parking Hang Tag Distribution and Key Retrieval Process
- TSB 2019-03 Transit Benefit Monthly Statutory Limit Increase to $265
- TSB 2019-02 Address Verification Function - Electronic Application
- TSB-2019-01 ABC Policy Changes
2018
Announcements
Bulletins
- TSB-2018-07_Annual_DOT_Parking_Recertification
- TSB-2018-06 Payments for July 2018 Parking Decals
- TSB-2018-05 DOT Annual Transit Benefit Recertification (Excluding FAA)
- TSB-2018-04 Bicycle Safety in the DOT Headquarters Garage
- TSB-2018-03 Parking/Transit Office (PTRAN) Closure
- TSB-2018-02 DOT Headquarters Procedures for Daily Parking Payments during Special Event Dates Fiscal Year 2018
- TSB-2018-01 Bicycle Benefit Claims: October- December 2017
2017
Bulletins
- TSB-2017-20 Parking/Transit Office (PTRAN) Early Closure
- TSB-2017-19 DOT Transit Benefit Monthly Statutory Limit Increase to $260
- TSB-2017-18 Non-DOT Transit Benefit Monthly Statutory Limit Increase to $260
- TSB 2017-17 DOT Headquarters Monthly Decals and Hang Tag Distribution
- TSB-2017-16 Annual Parking Recertification (Excluding FAA)
- TSB-2017-15 Active Bicycle Commuting (ABC) Subsidy: May through October 2017
- TSB-2017-14 Bicycle Benefit Claims: January through September 2017
- TSB-2017-13 DOT-HQ Federal Protective Services (FPS) Garage Patrol
- TSB-2017-12 DOT HQs Garage Operations Update
- TSB-2017-11 DOT Annual Transit Benefit Recertification (Excluding FAA)
- TSB-2017-10 New TRANServe Card Distribution
- TSB-2017-09 Active Bicycle Commuting (ABC) Subsidy: November through April 2017
- TSB-2017-08 DOT Headquarters Procedures for Daily Parking Payments During Special Event Dates Fiscal Year 2017
- TSB-2017-07 DOT Headquarters Special Event Dates for 2017
- TSB-2017-06 TRANServe DOT Customer Conference
- TSB-2017-05 Bicycle Benefit Claims
- TSB-2017-04 DOT Headquarters Hang Tag Distribution
- TSB-2017-03 DOT Parking/Transit Office (PTRAN) Early Closure
- TSB-2017-02 DOT Active Bicycle Commuting Subsidy Initiative
- TSB-2017-01 Non-DOT Withdraw Function in the Electronic Application
2016
Announcements
Bulletins
- TSB 2016-11 DOT Annual Transit Benefit Recertification Requirement (Revised)
- TSB-2016-10 R2 DOT Annual Parking Recertification 2016
- TSB-2016 DOT Bicycle Benefit Claims Due
- TSB-2016-10_R DOT Annual Parking Recertification 2016
- TSB-2016-09 TRANServe Electronic Application System Version 3.0
- TSB-2016-08 HQ Parking Garage FY16 Special Event Dates
- TSB-2016-07 New Financial Institution
- TSB 2016-06 Bicycle Benefit Claims Due: October through December 2015
- TSB-2016-05 Non DOT Transit Benefit Increase to $255
- TSB-2016-04 DOT Transit Benefit Increase to $255
- TSB-2016-03 Parking Payments for 2016
- TSB-2016-02 DOT HQ Parking Payments - December 2015
- TSB-2016-01 DOT HQ Parking Payments - November 2015
2015
Announcements
Bulletins
- TSB-2015-17 Parking Payments - October 2015
- TSB-2015-16 Parking Office Closure
- TSB-2015-14 Reports in the Web Application
- TSB-2015-13R Daily Parking Pre Payments - Revised
- TSB-2015-12R Bicycle Benefit Claim 2015 - Revised
- TSB-2015-11R CyberSecurity Upgrade – Revised
- TSB-2015-11 CyberSecurity Upgrade
- TSB-2015-10 Federal Protective Services Garage Patrol
- TSB-2015-09 Special Event Dates for FY2015
- TSB-2015-08 Announcing DOT 2015 Transit Benefit Recertification
- TSB-2015-07 Increased Garage Traffic
- TSB-2015-06 DOT HQ Parking and Transit Benefit (PTB) System Conversion
- TSB-2015-05 DOT HQ Parking and Transit Benefit System Maintenance Shutdown
- TSB-2015-04 Bicycle Benefit Claims
- TSB-2015-03 DOT HQ Parking Policy Rev. and New Vehicle Barriers Operational Changes
- TSB-2015-02 Oahu Transit – Purchase TheBus Monthly Bus Passes with TRANServe’s Debit Card
- TSB-2015-01 Closure M Open House
2014
Bulletins
- TSB-2014-10 ORCA ALERT
- TSB-2014-09 Bicycle Benefit Claims
- TSB-2014-08 Password Compliance
- TSB 2014-07 DOT Annual Transit Benefit Re-certification Announcement
- TSB 2014-06 New Orleans RTA Customers – Purchase Jazzy Passes Online with TRANServe’s Debit Card
- TSB 2014-05 Debit Card Expiration Dates and Re-issuance
- TSB 2014-04 DOT Bicycle Benefit Claims Due
- TSB 2014-03 Transit Benefit Monthly Statutory Limit set at $130 for 2014
- TSB 2014-02 DOT Headquarters Parking Rate Increase - January 1, 2014
- TSB 2014-01R DOT Headquarters Parking Program Application New Requirements
2013
Announcements
- Federal Register December 31, 2012 – Notice of OMB Designation of DOT/OST/TRANServe as lead Federal Agency to facilitate the timely return of excess transit benefit funds to the Treasury and stakeholder notification of the minimum internal controls
- Federal Register August 9, 2012 – Notice of Transportation Services Transition from Paper to Electronic Fare Media Comments, Response to Public Comments, and Final Notification
Bulletins
- TSB 2013-14 DOT Bicycle Benefit Claim Submission Deadline
- TSB 2013-13 - PTRAN New Hours of Operation
- TSB 2013-12 TRANServe Electronic Application System Password Enhancements
- RESERVED
- TSB 2013-10R Update to Alert for TRANServe Customers Who Ride Port Authority Transit Corporation (PATCO)
- TSB 2013-09 Save Award: Opportunity for Senior Rates
- TSB 2013-08 DOT Only: Annual Transit Benefit Recertification
- TSB 2013-07 Bicycle Benefit Claim Submission Deadline
- TSB 2013-06 DOT ATRA 2012 Implementation Guidance - increase up to $245
- TSB 2013-05R Elimination of all WMATA 3rd Party Allocations for TRANServe Federal Agencies
- TSB 2013-04 Return of Excess Transit Benefits
- TSB 2013-03 Alert – Washington State Ferry Announces Pricing Change
- TSB 2013-02 Announcing Privacy Enhancements to TRANServe’s Online Application System
- TSB 2013-01 BART Clipper Announcement
2012
Announcements
- Federal Register April, 2, 2012 – Notice of Transportation Services’ Transition from Paper to Electronic Fare Media
- Federal Register March 29, 2011 – Notice of Transportation Services’ Transition From Paper to Electronic Fare Media
Bulletins
- TSB 2012-14 Vendor Shipping Charges
- TSB 2012-13 Announcing the Launch of TRANServe’s Online Application System Enhancements
- TSB 2012-12 Announcing Enhancements to TRANServe’s Online Application System
- TSB 2012-11 Announcing EFM Support Team
- TSB 2012-10 RTA Discontinues Farecheck Voucher Returns for Credit
- TSB 2012-09 Paper Voucher Program Continues
- TSB 2012-08 DOT Annual Transit Benefit Program Recertification
- TSB 2012-07 TRANServe Online Transit Benefit Program Application New Information Requirements
- TSB 2012-06R TRANServe Online Enrollment Application – Revised
- TSB 2012-06 TRANServe Online Transit Benefit Program Application Enhancements
- TSB 2012-05 TRANServe Online Transit Benefit Program Application Enhancements
- TSB2012-04 March 1, 2012 Bicycle Benefit Claim Submission Deadline
- TSB 2012-03 Effect of WMATA SmartBenefits® Autoload Transition on Unused Transit Benefit
- TSB2012-02 Migration to TRANServe Debit Card for VRE, MARC, MTA Commuter Bus Riders
- TSB2012-01 Transit Benefit Decrease to $125
- ET2012-01 (R) MTA Discontinues SmartBenefits Vouchers
- ET2012-01 MTA Discontinues SmartBenefits Vouchers
2011
- EFM2011-03 NY MTA Payment Process
- EFM2011-02 TRANServe Debit Card Enabling Authorities
- EFM 2011-01R TRANServe Debit Card Rolls out in New York
- A Better Way to get your Transit Benefit!
- ET2011-1 MTA SmartBenefits Vouchers
- ET-2011-10 Purse Bulletin
- ET-2011-10 attachment
- ET-2011-09 Non-Recertified Report
- ET-2011-08 SmartBenefits Voucher Credits
- ET-2011-07 TRANServe Sunset Bulletin
- ET-2011-06 TRANServe Credits
- ET-2011-05 Transit Benefit Program Requirmenets and Expectations
- ET-2011-05 Sample Transit Benefit Program Requirmenets and Expectations
- ET-2011-05 Elimination of SmartBenefits Vouchers
- ET-2011-04 TRANServe Parking Transit Temp Sept Closure
- ET-2011-03 TRANServe Parking Transit Early Closure Bulletin
- ET-2011-03R TRANServe Parking Transit Early Closure Bulletin
- ET-2011-02 Quarterly Six Month Report Bulletin
- ET-2011-02 Bulletin Transit Benefit Brown Bag Lunch and Learn Participants
- ET-2011-01 Bulletin Transit Benefit Brown Bag Lunch and Learn Approving Officials
- ET2011-03R TRANServe Parking Transit Office Early Closure
2010
- 2010 The American Recovery and Reinvestment Act (ARRA) Sunset Bulletin.doc
- 2010 Transit Benefit Amount $230
2009
2008
- Email Message to TRANServe Customers regarding 2009 New Limits Notification
- Letter to TRANServe Customers Regarding the 2008 Elimination of Metrochek
- ET 2008-04 2008 Transit Benefit Increase to $120
2007
- Broadcast Message 2007 Implementation of Mandatory SmartBenefits® Program Use
2005
- There are no documents posted for 2005
2004
- Broadcast Message 2005 Transit Benefit Increase to $105
Reports
Last updated: Tuesday, March 18, 2025