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  • Do you administer a Federal Transit Benefit Program and want more information on partnering with TRANServe?

Please contact TRANServe through our Partner With TRANServe page.

  • Are you a TRANServe Customer Agency Program Coordinator?

Please contact your TRANServe Transit Benefit Manger who will assist you in every way possible.

  • Are you a Transit Benefit Participant?

For information about enrolling in your agency transit benefit program please contact your Human Resources Office or your Transit Benefit Program Coordinator directly.

  • Is TRANServe your Transit Benefit Program Service Provider?

Please phone or email your Transit Benefit Manager who will quickly assist you in every way possible.

  • How does COVID-19 impact my Transit Benefit Program Participation?

Many answers to your program questions are found in our FAQs section.

Please click the image below to read about your responsibilities specific to the increased telework many are experiencing during this time.  Always consult and follow your employing agency's Transit Benefit Program policy.

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The DOT Parking/Transit Office Schedule
Serving DOT Parking, Transit Benefit & Bicycle Benefit Participants

Program Information:
Room W12-101
Hours of operation: 9:00am – 1:00pm
Contact Information: 202-366-1398 or

Additional Information:
FAA employees must collect their transit benefit at the FAA HQ Building Room 531A.
Transit Benefits are distributed monthly to all eligible DOT participants.

The Transit Benefit is not retroactive. It is forfeited when not used in the month for which it was issued. The funds must be returned to the federal government to prevent a tax liability on the part of the participant.

Updated: Monday, March 30, 2020
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