TRANServe Contact Us

Do you administer a Federal Transit Benefit Program and want more information on partnering with TRANServe?

Please contact TRANServe through our Partner With TRANServe page.

Are you a TRANServe Customer Agency Program Coordinator?

Please contact your TRANServe Transit Benefit Manger who will assist you in every way possible.

Are you a Transit Benefit Participant?

For information about enrolling in your agency transit benefit program please contact your Human Resources Office or your Transit Benefit Program Coordinator directly.  Agency Participant Pages.

Is TRANServe your Transit Benefit Program Service Provider?

Please phone or email your Transit Benefit Manager who will quickly assist you in every way possible.

How was your Visit?

We hope you found what you need.  For inquiries, suggestions and feedback, contact us at TRANServe@dot.gov.

The DOT Parking Office Schedule

Serving DOT Parking & Bicycle Benefit Participants

Program Information:

Location: Room W12-101
Hours of operation: 9:00am – 1:00pm
Contact Information:  parking.transitoffice@dot.gov

Please visit the DOT Headquarters Parking Program page.

Additional Information:

FAA employees must collect their transit benefit at the FAA HQ Building Room 531A.
Transit Benefits are distributed monthly to all eligible DOT participants.

The Transit Benefit is not retroactive. It is forfeited when not used in the month for which it was issued. The funds must be returned to the federal government to prevent a tax liability on the part of the participant.