TSB-2015-05 DOT HQ Parking and Transit Benefit (PTB) System Conversion

TRANServe TRANSIT BENEFIT PROGRAM BULLETIN

Bulletin No:  TSB-2015-05

Date:  March 10, 2015

SUBJECT:  DOT HQ Parking and Transit Benefit (PTB) System Conversion

WHAT IS HAPPENING?

The PTB System will be shutdown for system conversion.

WHY IS IT HAPPENING?

TRANServe is updating the internal PTB System server hardware and structure TRANserve is bringing new servers on line to ensure sustained connectivity and more capacity.

WHEN IS IT HAPPENING?

March 13th 2015 at 6pm est thru March 16th 2015 6am est.

WHO WILL BE AFFECTED?

All users of the TRANServe PTB Systems are affected by the conversion.

WHAT ACTIONS DO YOU NEED TO TAKE?

Complete all transactions prior to 6:00pm EST March 13th 2015.

CONTACT:  If you have questions about this bulletin, or would like to know how your agency can eliminate paper applications by using the DOT HQ Parking Garage Online Application, please contact the Parking and Transit office at 202-366-1398 or email us at parking.transitoffice@dot.gov