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TSB-2015-14 New Transit Benefit Transaction and Activity Reports Provided

TRANServe TRANSIT BENEFIT PROGRAM BULLETIN

BULLETIN #TSB-2015-14

DATEAugust 25, 2015

SUBJECT:  New Transit Benefit Transaction and Activity Reports Provided Through the TRANServe Transit Benefit Web Application System

WHAT IS HAPPENING?

TRANServe has created a Transaction and Activity reports portal within the TRANServe Transit Benefit Web Application System to provide customer access to frequently requested Transit Benefit program reports.

WHY IS IT HAPPENING?

TRANServe is enhancing transparency and providing access to frequently requested reports enabling real time monitoring for agency decision makers.

WHEN IS IT HAPPENING?

Effective  August 25, 2015

WHO WILL BE AFFECTED?

All Agencies currently utilizing the TRANServe Transit Benefit Web

Application System.

WHAT ACTIONS DO YOU NEED TO TAKE?

Contact your TRANServe Transit Benefit Manager. Have your agency Transit

Benefit Program Manager designate an individual by name, e-mail, and phone number requesting  access to the reports be given to this authorized official. The Authorized Official  will be given access to the following reports. Note, these reports refresh on the outlined scheduled.

Report refresh schedule

Report

Refresh Schedule

Alpha Listing - Current Listing of Active

Participants

Daily

Add Customers - Participants added to the Transit Program

Monthly Period

Removed Participants - Participants

removed from the Transit Benefit

Program (30 day period)

Monthly

Auto-Withdrawn from the Transit

Program - Listing of participants who havent picked up any subsidy within a Agency specified timeframe and have been removed from the program.

Daily

Debit Card replacement - Listing of

TRANServe requested Debit Card

Replacements and Delivery location.

Daily

TRANServe Debit Card Transactions -

One week transaction detail of all Debit

Card transactions

Weekly

Not Picked Up Report - List of participants who are active and have not utilized the Transit Benefit

Daily

Web Application Summary- 3 month

snapshot summary of all application requests submitted to TRANServe. New Application/ Recertifications, Changes, and Withdraws

Quarterly

CONTACT:  If you have questions about this bulletin, please contact your Transit Benefit Manager.

Updated: Thursday, August 22, 2019
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