TRANServe Frequently Asked Questions
No, not at this time.
Save for those spaces with signage, parking spaces are available on a first come first served basis.
Yes, you are now approved to park.
Any vehicle over 7 feet tall will not fit.
No, but we may have to move a car if we do not have the keys.
If you wish to request parking in the DOT HQ garage as a reasonable accommodation for a disability, you must initiate the request through the DOT reasonable accommodation process. Employees are encouraged to coordinate in advance with their supervisor or Modal Disability Program Manager (DPM). The employee and supervisor are responsible for engaging in the interactive process to identify an effective accommodation.
Requests for DOT HQ garage parking accommodations are processed in accordance with DOT Order 1011.1B, Procedures for Processing Reasonable Accommodation Requests from Job Applicants and DOT Employees with Disabilities, and DOT Order 1751.1A, Employee Parking Program. A valid accommodation request must establish a clear nexus between the individual’s disability and the need for parking in the DOT HQ garage. Please note that possession of a State-issued DMV disability parking placard alone may not, by itself, qualify an individual for garage parking as a reasonable accommodation.
As part of ongoing efforts to streamline and enhance processing efficiency, the following updates are effective immediately:
- Process Update: Once an Operating Administration’s (OA) designated Decision Maker signs the decision form approving a DOT HQ garage parking accommodation, the completed and signed decision form must be submitted directly to RAMS.X@dot.gov for processing.
- Updated Form: OA Disability Program Managers may use the updated Request for Reasonable Accommodations – DOT Garage Parking decision form, which reflects the revised submission mailbox. All requests remain subject to existing DOT compliance orders and requirements.
Questions regarding reasonable accommodations specific to the DOT HQ garage should be directed to RAMS.X@dot.gov. All other inquiries related to DOT Headquarters garage operations should be directed to the Parking and Transit Benefits Office.
Yes. Please ensure all vehicles are registered on your parking application.
No. Parking permits are non-refundable. Speak to a parking attendant and they will assist in finding you a parking spot.
Transit Benefit participants can register for Daily parking on a limited basis during the phased building re-entry period. Monthly parking permit holders must withdraw from Transit Benefits.
Parking permits will be emailed so that you can print it and place on your vehicle dashboard.
No vehicles should remain overnight in the garage without first obtaining PTRAN approval. You must contact the PTRAN office at Parking.TransitOffice@dot.gov to request approval.
Off-hour parkers are not allowed to park in the DOT HQ garage overnight.
Off-Hour parking is 6:00 PM to 12:00 AM Monday through Friday, and 6:00 AM to 12:00 AM Saturday and Sunday. Permits are not needed for off-hour parking. Please ensure your vehicle(s) are registered with the PTRAN office. You can do so by submitting an application at: https://parkingapp.ost.dot.gov
You must first submit a parking application prior to being able to create an account in the Parking Reservation System. To complete and submit an application, go to: https://parkingapp.ost.dot.gov
No. A carpool is a group of two (2) or more people regularly using a motor vehicle for transportation to and from work on a continuing basis.
You may receive a violation. The violation can be resolved with the Parking Office.
Yes. To register for a carpool permit, other riders' information must be added to the application.
Carpools must have at least two riders.
Yes. Please ensure all vehicles are registered on your parking application.
- Log in at https://parkingapp.ost.dot.gov
- Select "Certify/Enroll"
- Update vehicle information
- Select "Submit Application"