TRANServe Frequently Asked Questions
No, not at this time.
Save for those spaces with signage, parking spaces are available on a first come first served basis.
Yes, you are now approved to park.
Any vehicle over 7 feet tall will not fit.
No, but we may have to move a car if we do not have the keys.
Temporary accessible parking permits (90 days or less) are available to assist employees with short-term impairments such as minor surgical procedures, injuries or illness that restrict an employee’s mobility. Employees who require a temporary accessible or regular parking space shall submit either a State of District permit or hang tag or a doctor’s note detailing the employee’s limitations and the length of time needed for recovery or retention of the temporary permits.
Yes. Please ensure all vehicles are registered on your parking application.
Yes. All parkers need to make a parking reservation. Monthly permits can be purchased ten business days prior to the month, the current month, and up to the 10th day of following month.
Yes, this will help our attendants know if you have a reservation. If you cannot print for some reason, we can also look up your reservation by your license plate number.
No. Parking permits are not transferrable with the following exceptions:
- Vehicle permits may only be shared by registered members of a car or vanpool;
- Persons with disabilities who have applied for and obtained a permit based upon a disability may form a carpool or vanpool and share the disability permit with other members of the carpool or vanpool, provided that all members of the car or vanpool register with PTRAN.
No. Parking permits are non-refundable. Speak to a parking attendant and they will assist in finding you a parking spot.
No. Parking permits are non-refundable.
Information will be forthcoming.
Transit Benefit participants can register for Daily parking on a limited basis during the phased building re-entry period. Monthly parking permit holders must withdraw from Transit Benefits.
Transit benefit participants may only park in the DOT HQ garage up to 2 times per month.
Parking permits will be emailed so that you can print it and place on your vehicle dashboard.
No vehicles should remain overnight in the garage without first obtaining PTRAN approval. You must contact the PTRAN office at Parking.TransitOffice@dot.gov to request approval.
Off-hour parkers are not allowed to park in the DOT HQ garage overnight.
Off-Hour parking is 6:00 PM to 12:00 AM Monday through Friday, and 6:00 AM to 12:00 AM Saturday and Sunday. Permits are not needed for off-hour parking. Please ensure your vehicle(s) are registered with the PTRAN office. You can do so by submitting an application at: https://parkingapp.ost.dot.gov
Yes. The calendar in the Parking Reservation System will be grayed out on dates that are not available. You will not be able to select unavailable dates.