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Posted March 2, 2017

Extension of Compliance Date for the Final Rule on Reporting of Data for Mishandled Baggage and Wheelchairs and Scooters Transported in Aircraft Cargo Compartments. The Department of Transportation is extending the compliance date of its final rule on reporting of data for mishandled baggage and wheelchairs in aircraft cargo compartments from January 1, 2018 to January 1, 2019.  Under that final rule, the mishandled-baggage data that air carriers are required to report changed, from the number of Mishandled Baggage Reports and the number of domestic passenger enplanements to the number of mishandled bags and the number of enplaned bags.  The rule also requires separate statistics for mishandled wheelchairs and scooters used by passengers with disabilities and transported in aircraft cargo compartments.

Suspension of comment period on the Transparency of Airline Ancillary Service Fees supplemental notice of proposed rulemaking. The Department of Transportation is suspending the public comment period for the supplemental notice of proposed rulemaking (SNPRM) on Transparency of Airline Ancillary Service Fees.  The Department published the SNPRM on January 19, 2017, and the comment period was scheduled to close on March 20, 2017.  The suspension of the comment period will allow the President’s appointees the opportunity to review and consider this action.

Suspension of comment period on the Request for Information (RFI) Exploring Industry Practices on Distribution and Display of Airline Fare, Schedule, and Availability Information.  The Department of Transportation is suspending the public comment period for the Request for Information (RFI) Exploring Industry Practices on Distribution and Display of Airline Fare, Schedule, and Availability Information.  The Department published the RFI on October 31, 2016 and the comment period initially closed on December 30, 2016. On December 22, 2016, DOT extended the comment period to March 31, 2017.  The suspension of the comment period will allow the President’s appointees the opportunity to review and consider this action.

Posted February 14, 2017

Further Extension of Compliance Date for Certain Provisions in Enhancing Airline Passenger Protections III. The Department of Transportation is extending the compliance date for certain requirements issued in a final rule on enhancing airline passenger protections that was published in the Federal Register on November 3, 2016.  Specifically, the Department is extending the compliance date from February 15, 2017, to March 17, 2017, for the provisions concerning codeshare disclosure requirements and prohibition of undisclosed flight display bias.

Posted February 6, 2017

2016 Report on Disability-Related Air Travel Complaints Received in 2015. The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the Secretary of Transportation "regularly review all complaints received by air carriers alleging discrimination on the basis of disability" and "report annually to Congress on the results of such review." This is the eleventh such annual report to Congress, which covers disability-related complaints that U.S. and foreign passenger air carriers operating to, from, and within the U.S. received during the 2015 calendar year, as reported to the U.S. Department of Transportation (Department or DOT) by those carriers.

Posted January 17, 2017

Transparency of Airline Ancillary Service Fees. This Supplemental Notice of Proposed Rulemaking (SNPRM) proposes to require air carriers, foreign air carriers, and ticket agents to clearly disclose to consumers at all points of sale customer-specific fee information, or itinerary-specific information if a customer elects not to provide customer-specific information, for a first checked bag, a second checked bag, and one carry-on bag wherever fare and schedule information is provided to consumers.  This SNPRM further proposes to require each covered carrier to provide useable, current, and accurate (but not transactable) baggage fee information to all ticket agents that receive and distribute the carrier’s fare and schedule information, including Global Distribution Systems and metasearch entities.  On covered carrier and ticket agent websites, the SNPRM would require the baggage fee information to be disclosed at the first point in a search process where a fare is listed in connection with a specific flight itinerary, adjacent to the fare.  The SNPRM would permit carriers and ticket agents to allow customers to opt-out of receiving the baggage fee information when using their websites.

Posted January 13, 2017

Guidance for Airline Personnel on Non-discrimination in Air Travel. This guidance is intended to assist airline employees and contractors (“airline personnel”) understand their legal obligation under 49 U.S.C. § 40127(a), and other Federal anti-discrimination statutes,  not to discriminate on the basis of race, color, national origin, religion, sex or ancestry in air travel.  The Department of Transportation (“Department”) recognizes the very important and difficult job of the airlines to provide a safe and secure travel environment.  At the same time, it is important that this function be carried out in a non-discriminatory manner.

Passengers’ Right to Fly Free from Discrimination. Federal law guarantees all passengers the right to fly free from all forms of unlawful discrimination.  Likewise, the Department of Transportation (the Department or “DOT”) is committed to protecting the civil rights of all passengers, irrespective of race, color, national origin, religion, sex or ancestry.  The Department is committed to ensuring that a passenger’s right to fly free from unlawful discrimination is not compromised while also balancing important safety and security concerns.  This fact sheet is intended to assist the flying public in understanding their right to fly on commercial airlines free from discrimination.

Posted January 11, 2017

Disability Training Materials and Helpful Information. The U.S. Department of Transportation’s Office of Aviation Enforcement and Proceedings (AEP) and Office of Transportation Policy have developed informative modular programs that can be used to assist individuals with disabilities and to supplement the training and education of airline employees and contractors. The programs focus on the rights and responsibilities of individuals and airlines under the Air Carrier Access Act (ACAA) and its implementing regulation, 14 CFR Part 382 and were produced in cooperation with stakeholders from both the disability community and airline industry.

Posted December 16, 2016

Extension of Response Date for DOT’s Request For Information on Airline Fare, Schedule, and Availability Information

Posted December 16, 2016

Bowl Game Guidance (2016)

Posted December 14, 2016

Amtrak derailment-related pricing investigation closing letters to American, JetBlue, Delta, United, and Southwest

Posted December 8, 2016

Use of Mobile Wireless Devices for Voice Calls on Aircraft. The Department of Transportation is proposing to protect airline passengers from being unwillingly exposed to voice calls within the confines of an aircraft.  Specifically, the Department proposes to require sellers of air transportation to provide adequate advance notice to passengers if the carrier operating the flight allows passengers to make voice calls using mobile wireless devices. The Department also seeks comment on whether to prohibit airlines from allowing voice calls via passenger mobile wireless devices on domestic and/or international flights.

Posted December 2, 2016

Extension of Compliance Date for Certain Provisions in Enhancing Airline Passenger Protections III. The Department of Transportation is extending the compliance date for certain requirements issued in a final rule on enhancing airline passenger protections that was published in the Federal Register on November 3, 2016.  Specifically, the Department is extending the compliance date from December 5, 2016, to February 15, 2017, for the provisions concerning codeshare disclosure requirements and prohibition of undisclosed flight display bias. 

Posted November 22, 2016

Enforcement policy on extended tarmac delays. The Department of Transportation’s Office of Aviation Enforcement and Proceedings, a unit within the Office of the General Counsel, is issuing this new enforcement policy on extended tarmac delays in light of the FAA Extension, Safety, and Security Act of 2016.

Posted November 8, 2016

Agreement by and between Southwest Airlines and U.S. Department of Transportation regarding compliance with the accessible airport kiosk rule.

See the Docket.

Posted October 18, 2016
  • White House Fact Sheet - Obama Administration Announces New Actions to Spur Competition in the Airline Industry, Give Consumers the Information They Need to Make Informed Choices.
     
  • DOT Press Release - U.S. Department of Transportation Announces Enhanced Protections for Air Travelers, Actions to Promote Airline Competition.
 
Aviation Consumer Initiatives
 
Posted May 31, 2016
 
Posted March 2, 2016
Final Rule on e-cigarettes
 
Posted December 18, 2015
Bowl Game Guidance (2015)
Posted November 25, 2015
 
Kuwait Airways
 
Posted August 17, 2015
 
Posted July 29, 2015
Posted July 29, 2015
Updated: Thursday, March 2, 2017
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