Air Consumer
This page shows Department of Transportation content pertaining to a specific tag. If you cannot find what you’re looking for on this page, please use the search box in the top right of our website.
Air Travel Consumer Report: April 2023 Numbers
WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of April 2023 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters.Air Travel Consumer Report: February 2023 Numbers
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of February 2023 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters.Air Travel Consumer Report: December 2022, Full Year 2022 Numbers
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of December 2022 and calendar year 2022 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters.Air Travel Consumer Report: August Consumer Complaints Up 6 Percent from July, More Than 320 Percent Above Pre-Pandemic Levels
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of August for on-time performance, consumer complaints received, mishandled baggage, and mishandled wheelchairs and scooters. There was a 6.0%...DOT Announces First-Ever Bill of Rights for Passengers with Disabilities, Calls on Airlines to Seat Families Together Free of Charge
In its ongoing work to protect airline passengers, USDOT moves forward with pro-consumer actionsDOT Fines Air China and FlightHub Group for Violating Aviation Consumer Protection Rules
WASHINGTON – The U.S. Department of Transportation (DOT or Department) took action today to protect aviation consumers by issuing fines to an airline and an online ticket agent for violating federal statutes and the Department’s aviation consumer protection rules. DOT fined the airline Air China...
Air Travel Consumer Report: November 2021 Numbers
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of November 2021 for on-time performance, mishandled baggage, mishandled wheelchairs and scooters, complaints received, and oversales. The...
Air Travel Consumer Report: October 2021 Numbers
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of October 2021 for on-time performance, mishandled baggage, mishandled wheelchairs and scooters, complaints received, and oversales. The...
Bumping & Oversales
p, pre { margin: 0.5em 0; } BumpingThe vast majority of the time, passengers don’t have any problems boarding their flights. But occasionally, airlines may “bump” passengers and have them give up their seats. Bumping, also known as “denied boarding,” happens when there...