| January 3, 2023 |
Notice Regarding Investigatory and Enforcement Policies and Procedures |
| August 26, 2022 |
Guidance Regarding Interpretation of Unfair and Deceptive Practices |
| February 5, 2021 |
Enforcement Notice - Accommodation by Carriers of Persons with Disabilities Who Are Unable to Wear or Safely Wear Masks While on Commercial Aircraft |
| May 12, 2020 |
Frequently Asked Questions Regarding Airline Ticket Refunds Given the Unprecedented Impact of the COVID-19 Public Health Emergency on Air Travel |
| April 29, 2020 |
Notice Regarding Current Administration and Enforcement of The Essential Air Service Program |
| April 17, 2020 |
Notice - Reporting of Causes of Flight Delays and Cancellations Given The Unprecedented Impact Of The COVID-19 Public Health Emergency On Air Travel |
| April 3, 2020 |
Enforcement Notice Regarding Refunds by Carriers Given the Unprecedented Impact of the COVID-19 Public Health Emergency on Air Travel |
| March 2, 2020 |
Enforcement Notice Regarding Denying Boarding by Airlines of Individuals Suspected of Having Coronavirus |
| January 22, 2020 |
Inflation Adjustments to Montreal Convention Liability Limits |
| November 1, 2018 |
Enforcement Policy Regarding Reporting of Mishandled Baggage and Wheelchair Data |
| October 23, 2018 |
Enforcement Notice - Airline Reporting of Data on Mishandled Baggage, Wheelchairs, and Scooters |
| April 24, 2018 |
Notice to UAS Operators Proposing to Engage in Air Transportation |
| January 13, 2017 |
Guidance for Airline Personnel on Non-discrimination in Air Travel |
| December 16, 2016 |
Notice to Colleges, Universities, and other Organizations Offering Flights to College Bowl Games and other Special Events |
| December 16, 2016 |
Notice to Consumers Purchasing Tickets to Special Events that Include Air Transportation |
| December 29, 2015 |
Online reporting system for incidents involving animals during air transport |
| November 25, 2015 |
Notice regarding damage to wheels, handles, and other components of checked baggage |
| May 08, 2015 |
Notice of Mistaken Fare Policy |
| February 23, 2015 |
Office of Aviation Enforcement and Proceedings Determination Regarding United Airlines Mistaken Fare |
| January 13, 2015 |
Notice Concerning Revisions to Animal Incident Reporting Requirements |
| December 13, 2013 |
Guidance on responding to complaints filed on behalf of airline passengers |
| August 19, 2013 |
Display of search results on ticket agent websites |
| June 3, 2013 |
Guidance on transport of portable dialysis machines by air travelers with disabilities |
| May 31, 2013 |
Guidance on the 24-hour reservation requirement |
| May 29, 2013 |
Additional Guidance: Preboarding of Air Travelers With Disabilities |
| January 14, 2013 |
Clarification of November 2012 Guidance on Review and Approval of Public Charter Operations and Prospectuses |
| November 13, 2012 |
Guidance on Review and Approval of Public Charter Prospectuses |
| May 17, 2012 |
Use of the term “free” in air fare advertisements and disclosure of consumer costs in award travel |
| April 19, 2012 |
Website information on consumer complaints and use of insecticides in aircraft cabins |
| February 28, 2012 |
Guidance on the use of rounding in air fare advertisements |
| February 21, 2012 |
Additional Guidance on Airfare / Air Tour Price Advertisements |
| December 28, 2011 |
Guidance: Price Increases for Ancillary Services Not Purchased With Ticket |
| August 5, 2011 |
Notice of enforcement policy: oversale notice for foreign carriers |
| April 28, 2011 |
Rights of small entities to enforcement fairness, and policy against retaliation |
| October 28, 2009 |
Use of passenger-supplied electronic respiratory assistive devices on aircraft |
| October 9, 2009 |
Limits on baggage settlements |
| May 13, 2009 |
Disability Rule: Frequently Asked Questions |
| March 26, 2009 |
International service: (1) baggage exclusions, (2) responsibility of codeshare carriers |
| April 21, 2006 |
Reporting oversales: value of travel vouchers |
| July 28, 2005 |
Accessible aircraft lavatories: providing accurate information to consumers |
| December 22, 2004 |
Guidance on reporting disability-related complaints |
| May 16, 2003 |
Air Carrier Liability Insurance: Notice to DOT |
| August 2, 2002 |
Airline agents for service of process |
| November 19, 2001 |
Nondiscrimination in airport security screening (frequently asked questions) |
| November 16, 2001 |
Security: FAA guidance on nondiscrimination on the basis of disability or national origin |
| September 21, 2001 |
Nondiscrimination concerning religion and national origin |
| December 3, 1997 |
Airline plans under the Aviation Disaster Family Assistance Act. |
| September 24, 1997 |
Foreign Air Carriers; Unfair and Deceptive Advertising; Enforcement Policy |
| April 22, 1997 |
Electronic Ticketing: Passenger Notices |
| November 19, 1996 |
Reporting of oversales:
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| December 20, 1994 |
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| December 20, 1991 |
Disability issues: wheelchair reservation codes |
