Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Portions of the Department of Transportation are currently in shutdown/furlough status due to a lapse in appropriations. Please continue to monitor this page for updates on DOT’s operating status.

Letter to the Ten Largest U.S. Airlines - July 30, 2024

*** As part of a continuing effort to ensure that guidance issued by the Office of Aviation Consumer Protection (OACP) is up to date, this webpage and document has been placed in archived status. Continued reliance on this page is not advised. ***

This document is a copy of a letter sent on July 30, 2024 to the CEOs of the ten largest U.S. airlines to ensure that there is clarity and a shared understanding when it comes to the rights of air travelers and the obligations of U.S. and foreign airlines.

Last updated: Wednesday, August 27, 2025