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Letter to the Ten Largest U.S. Airlines - July 30, 2024

*** As part of a continuing effort to ensure that guidance issued by the Office of Aviation Consumer Protection (OACP) is up to date, this webpage and document has been placed in archived status. Continued reliance on this page is not advised. ***

This document is a copy of a letter sent on July 30, 2024 to the CEOs of the ten largest U.S. airlines to ensure that there is clarity and a shared understanding when it comes to the rights of air travelers and the obligations of U.S. and foreign airlines.

Last updated: Wednesday, August 27, 2025