JetBlue Airways Order - 2024-12-21

The U.S. Department of Transportation’s Office of Aviation Consumer Protection (OACP) has determined that JetBlue Airways Corp. (JetBlue) held out four chronically delayed flights from June 2022 through November 2023 at least 145 times in violation of 49 U.S.C. § 41712 (Section 41712) and 14 CFR 399.81. This order directs JetBlue to cease and desist from future similar violations of 49 U.S.C. § 41712 and 14 CFR 399.81, and assesses the carrier $2,000,000 in civil penalties.