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Archived Guidance

As part of a continuing effort to ensure that the guidance issued by the Office of Aviation Consumer Protection is up to date, the Office has placed the following outdated documents in archived status. Some or all of the information in the archived guidance documents has been superseded by statute or rulemaking. Continued reliance on any document in the archive is not advised.

Date Subject
August 8, 2019 Final Statement Of Enforcement Priorities Regarding Service Animals
November 22, 2016 Enforcement Policy on Extended Tarmac Delays
December 19, 2016

Traveling with Service Animals:

December 16, 2015 Notice to Colleges, Universities, and other Organizations Offering Flights to College Bowl Games and other Special Events
December 16, 2015 Notice to Consumers Purchasing Tickets to Special Events that Include Air Transportation
December 15, 2014 Notice to Colleges and Universities Organizing Flights to College Bowl Games and other Special Events
December 15, 2014 Notice to Consumers Purchasing Tickets to Special Events that Include Air Transportation
March 4, 2013 2013 Inflation adjustment to domestic baggage liability limit
December 11, 2012 Public Charters: contracts, reservation records, debit cards, and vouchers: extension of effective date
November 28, 2012 Bowl Game Guidance
April 6, 2012 DOT Presentation: Reporting Tarmac Delays
December 5, 2011 College Bowl Games and Playoffs
October 3, 2011 Advertising air fares on social media sites
August 19, 2011 (last revised on December 12, 2016) Answers to Frequently Asked Questions Concerning the Enforcement of the Final Rule on Enhancing Airline Passenger Protections #2
March 4, 2011 Guidance re GDS/OTA display bias
February 11, 2011 Policy on e-cigarettes
February 1, 2011 Warning letter re GDS/OTA display bias
January 10, 2011 Guidance on disclosure of code-share service
June 21, 2010 Re Petition to stay the effectiveness of wheelchair seat-strapping provision
April 28, 2010 Answers to Frequently Asked Questions Concerning the Enforcement of the Final Rule on Enhancing Airline Passenger Protections #1
May 13, 2009 Answers to Frequently Asked Questions Concerning Air Travel of People with Disabilities Under the Amended Air Carrier Access Act Regulation
May 13, 2008 Disclosure of charges for checked baggage
July 17, 2007 Additional guidance concerning service animals re travel to the United Kingdom
February 20, 2007 Guidance concerning service animals re travel to the United Kingdom
December 13, 2006 College Bowl Games and Playoffs
June 1, 2005 Honoring tickets of insolvent airlines: additional guidance
November 4, 2004 Disclosure of airfare variations: web vs. other sources Surcharges that may be listed separately in advertisements
October 8, 2004 Role of air charter brokers
September 4, 2003 Advertising: "free" tickets, disclosure of fees
July 8, 2003 Reporting of Disability-Related Air Travel Complaints
May 9, 2003 Service Animal Guidance
January 23, 2003 Honoring tickets of insolvent airlines: more information
November 14, 2002 Honoring tickets of insolvent airlines: additional information
August 8, 2002 Honoring tickets of insolvent airlines
June 5, 2002 Advertising:
December 19, 2001 Internet fare advertising of service fees
November 19, 2001 Nondiscrimination in airport security screening (frequently asked questions)
November 16, 2001 Security: FAA guidance on nondiscrimination on the basis of disability or national origin
October 29, 2001 Disability issues: security screening (Amended December 6, 2001 and June 27, 2002)
October 12, 2001 Nondiscrimination in inspection and safety duties
September 25, 2001 Refund when flight is canceled
June 14, 2001 Disability issues: updated version of Part 382
May 4, 2001 Disability issues: boarding assistance on aircraft with 31 or more seats
January 18, 2001 Internet fare advertising, especially fuel surcharges
May 18, 2000 Disability issues: Applicability of the Air Carrier Access Act to Foreign Air Carriers
March 4, 1998 Disability issues:
May 23, 1997 Disability issues:
July 15, 1996 "Choice of forum" contract provisions
March 18, 1996 Internet advertising
July 14, 1995 Fare advertising:
March 9, 1995 Fare advertising: "each way"
October 18, 1994 Bowl game tours: game tickets
March 16, 1993 Disability issues:
May 1, 1992 Fare advertising: add-on taxes and fees
April 10, 1992 Cancellation penalties
February 5, 1992 Suggested Guidelines for Accessible Lavatories in Twin-Aisle Aircraft
Last updated: Monday, January 11, 2021