Banner for Aviation Consumer Protection web pages

You are here

Prohibition on limits of baggage liability in amounts lower than those specified by rule


This notice is intended to give guidance to air carriers on their policies relating to the
reimbursement of passengers’ expenses in cases where baggage has been lost, damaged
or delayed. We have learned that a number of airlines have adopted policies that purport
to limit reimbursement for such expenses in a variety of ways.

Submit Feedback >