Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Prohibition on limits of baggage liability in amounts lower than those specified by rule


This notice is intended to give guidance to air carriers on their policies relating to the
reimbursement of passengers’ expenses in cases where baggage has been lost, damaged
or delayed. We have learned that a number of airlines have adopted policies that purport
to limit reimbursement for such expenses in a variety of ways.

Regulatory Topic: Aviation Consumer Protection
Effective Date: Monday, April 18, 2016
Issued Date: Friday, October 9, 2009