Guidance on the 24-hour reservation requirement
About the Document
This notice provides guidance to U.S. and foreign air carriers regarding compliance with the customer service rule that requires carriers to hold a reservation at the quoted fare for 24 hours without payment or allow a reservation to be cancelled within 24 hours without penalty (the “24-hour reservation requirement”).
Regulatory Topic: Aviation Consumer Protection
Effective Date: Friday, February 21, 2020
Issued Date: Friday, May 31, 2013