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Internet fare advertising, especially fuel surcharges


Prohibition on Deceptive Practices In the Marketing of Airfare To the Public Using the Internet

This is to remind all airlines, travel agents, and other sellers of air transportation that use the Internet to market air transportation fares to the public to ensure that the public is not misled about the fares being offered, and to point out a particular problem involving so-called “fuel surcharges” that has come to our attention regarding the holding out of fares over the Internet.

Regulatory Topic: Aviation Consumer Protection
Last updated: Wednesday, November 28, 2012