COVID-19 Transit Benefit Program Telework FAQs

Consult mass transit providers for special schedules and prices during this time

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TRANServe Electronic Application FAQ’s

New TRANServe Credit Card FAQ's (US Bank)

PARTICIPANT INFORMATION

ITM Training Course #19239-IRS Public Transportation Subsidy Program (PTSP)

Applicant System Training

How do I access the System?

Step-by-Step Recertification/Enrollment Guide

How to Register your SmartBenefits Card?

MANAGER INFORMATION

Managers Responsibilities

Inappropriate Use Guide

How to Approve or Disapprove An Application

Approving Official Training

For Additional Assistance:

Submit a ticket through OS GetServices and follow the steps below:

• Select Order from the Product and Services Catalog
• Select Business and Department Services (click more results twice)
• Select Travel
• Select Public Transportation Subsidy Program-PTSP
• Select PTSP-Questions and Assistance
• Complete the required fields and submit your request