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FAQ’s

PARTICIPANT INFORMATION

ELMS Training Course #19239-IRS Public Transportation Subsidy Program (PTSP)

Applicant System Training

How do I access the System?

Step-by-Step Recertification/Enrollment Guide

How to Register your SmartBenefits Card?

Mailing/Shipping Costs: Use “Other Method” to add your mailing/shipping costs.

Example: If your shipping cost is $1.00 per month

• Other Method to/from Work: Enter “Mailing/Shipping Cost”
• Name of Company: Enter name of the transit company
• Daily Expense: Enter $.50 cents
• Days per Month: Enter 1 day
• Monthly Expense: Will auto-calculate

Submit a ticket through OS GetServices and follow the steps below:

• Select Order from the Product and Services Catalog
• Select Business and Department Services (click more results twice)
• Select Travel
• Select Public Transportation Subsidy Program-PTSP
• Select PTSP-Questions and Assistance
• Complete the required fields and submit your request

MANAGER INFORMATION

Managers Responsibilities

Inappropriate Use Guide

How to Approve or Disapprove An Application

Approving Official Training