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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
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The U.S. Department of Transportation’s Office of Aviation Consumer Protection (OACP) is issuing this notice to explain its investigatory and enforcement policies and practices and reaffirm its commitment to vigorously enforce the law to protect aviation consumers.
A parent who purchases airline tickets for a family should receive a guarantee from the airline that it will seat the parent and child together without fees or a last-minute scramble at the gate or having to ask other passengers to give up their seat to allow the parent and child to sit together...
The ACPAC held a one-day virtual public meeting on January 12, 2023, from 10:00 a.m. - 5:30 p.m. ET. The ACPAC deliberated on the Department's notice of proposed rulemaking (NPRM) on Enhancing Transparency of Airline Ancillary Service Fees and voted on recommendations regarding the...
The U.S. Department of Transportation (Department or DOT) is extending through January 23, 2023, the period for interested persons to submit comments to its proposed rule on Enhancing Transparency of Airline Ancillary Service Fees. The Department received requests for extension from...