Consumer Protection
American Airlines Redacted Animal Incident Report for February 2023
Air Travel Consumer Report: February 2023 Numbers
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of February 2023 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters.Privacy Act Statement (5 U.S.C. § 552A)
AUTHORITY: Collection of the information solicited by this webpage is authorized by the Privacy Act of 1974, by 5 U.S.C.§ 552a, General (Secretarial) Powers, 9 U.S.C. § 322, and by Operations by Carriers, Requirements, 49 U.S.C. § 417. The system of records is exempt from subsection (d) (Access...
Recording of the Public Meeting on the Enhancing Transparency of Airline Ancillary Service Fees NPRM
This is a recording of the Department's public hearing on the Enhancing Transparency of Airline Ancillary Service Fees NPRM, which was held virtually on March 30, 2023.
Agenda for the Public Hearing on the Enhancing Transparency of Airline Ancillary Service Fees NPRM
Agenda for the March 30, 2023 Public Hearing on the U.S. Department of Transportation's Notice of Proposed Rulemaking on Enhancing Transparency of Airline Ancillary Service Fees
March 2023 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
Recording of the Public Meeting on the Airline Ticket Refunds and Consumer Protections NPRM
This is a recording of the Department's public hearing on the Airline Ticket Refunds and Consumer Protections NPRM, which was held virtually on March 21, 2023.
Agenda for the Public Hearing on the Airline Ticket Refunds and Consumer Protections NPRM
Agenda for the March 21, 2023 Public Hearing on the U.S. Department of Transportation's Notice of Proposed Rulemaking on Airline Ticket Refunds and Consumer Protections.