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March 2023 Air Travel Consumer Report

Document
March 2023 ATCR_Revised 092623.pdf

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data Included in this Report

Flight Delays: January 2023 
Mishandled Baggage / Wheelchairs and Scooters: January 2023
Oversales: 4th Quarter 2022  / January - December 2022
Consumer Complaints: January 2023
Customer Service Reports to the Dept. of Homeland Security: January 2023
Airline Animal Incident Reports: January 2023

Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.

DOT is committed to ensuring that information is available in appropriate alternative formats to meet the requirements of persons who have a disability. If you require an alternative version of files provided on this page, please contact Amanda.Klingle@dot.gov.
Last updated: Tuesday, September 26, 2023