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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
The U.S. Department of Transportation is extending through December 16, 2022, the period for interested persons to submit comments to its proposed rule on Airline Ticket Refunds and Consumer Protections. In the request for extension of comment period, Airlines for America and International Air...
The ACPAC held a two-day virtual public meeting on December 8 and 9, 2022, from 10:00 a.m. - 5:30 p.m. ET. On the first day, the ACPAC considered the Department's Notice of Proposed Rulemaking (NPRM) on Enhancing Transparency of Airline Ancillary Service Fees . On the second day, the ACPAC...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the...
2019 Disability-Related Complaints Details for Individual Carriers
2019 Disability-Related Complaints Received for Foreign Carriers
2019 Disability-Related Complaints Received for US Carriers