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Consumer Protection

Legacy ID
2391

Guidance Regarding Interpretation of Unfair and Deceptive Practices

The U.S. Department of Transportation (DOT) is issuing a guidance document to inform the public and regulated entities about DOT’s interpretation of the terms unfair, deceptive, and practices as it relates to its statutory authority to prohibit unfair or deceptive practices.  DOT is taking...

June 2022 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight...