SkyWest Redacted Animal Incident Report for March 2018
SkyWest Redacted Animal Incident Report for March 2018
Aviation Consumer Protection
In This Section
Delta Air Lines Redacted Animal Incident Report for March 2018
Delta Air Lines Redacted Animal Incident Report for March 2018
American Airlines Redacted Animal Incident Report for March 2018
American Airlines Redacted Animal Incident Report for March 2018
Vietnam Airlines Order 2018-5-29
About this OrderThis order concerns violations by Vietnam Airlines JSC (Vietnam) of the Department of Transportation’s consumer protection regulations contained in 14 CFR Part 399. These violations constitute unfair and deceptive practices and unfair methods of competition in violation of 49...
British Airways Order 2018-5-28
About this OrderThis consent order concerns violations by British Airways PLC (British Airways) of 14 CFR Part 259 and 49 U.S.C. § 41712 with respect to two separate flights. For these flights, the carrier failed to adhere to the assurance in its contingency plan for lengthy tarmac delays...
Air Canada Order 2018-5-27
About this OrderThis order concerns violations of the Department’s oversales rule, 14 CFR Part 250, by Air Canada. Violations of Part 250 also constitute a failure to adhere to the carrier’s Customer Service Plan in violation of 14 CFR 259.5 and are unfair and deceptive practices in...
TAME Linea Aerea del Ecuador Order 2018-5-26
About this OrderThis order concerns violations by TAME Linea Aerea del Ecuador (“TAME”) of the Department of Transportation’s full fare advertising rule contained in 14 CFR 399.84(a). These violations constitute unfair and deceptive practices and unfair methods of...
Mike Borsetti v. American Airlines Order of Dismissal 2018-5-22
About this OrderOn January 4, 2017, Mr. Mike Borsetti filed a third-party complaint against American Airlines, Inc. (American). He contends that a provision of American’s contract of carriage, known as “Rule 80(C),” is impermissibly vague with respect to the options that American will offer to...
Interim Statement of Enforcement Priorities Regarding Service Animals.
The U.S. Department of Transportation (DOT or the Department) is issuing a statement of enforcement priorities to apprise the public of its intended enforcement focus with respect to transportation of service animals in the cabin of aircraft. The Department regulates the transportation of...
Advance Notice of Proposed Rulemaking (ANPRM) - DOT-OST-2018-0068
The U.S. Department of Transportation (DOT or Department) is seeking comment on amending its Air Carrier Access Act (ACAA) regulation on transportation of service animals. The Department has heard from the transportation industry, as well as individuals with disabilities, that the current ACAA...