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Aviation Consumer Protection

In This Section

Aviation Consumer Protection Advisory Committee

Overview

On May 24, 2012, the Department established the ACPAC as mandated by section 411 of the FAA Modernization and Reform Act of 2012, Pub. L. No. 112-95 (2012), as amended. The FAA Reauthorization Act of 2018, Pub. L. No. 115-254 (2018), extended the authorization for the Committee from...

Increasing Charter Air Transportation Options

The Department of Transportation (DOT or Department) is issuing a final rule to facilitate innovation and growth in the air charter industry while strengthening the legal protections provided to consumers of charter air transportation.

Allegiant Air Order 2018-10-7

About this Order

This order concerns violations by Allegiant Air, LLC, of requirements relating to aircraft cabin temperatures and other assurances contained in its tarmac delay contingency plan. Allegiant did not provide passengers a comfortable cabin temperature on several delayed...

Charter Flights

When passengers travel on an airplane, they usually take a scheduled flight.  Scheduled flights operate according to pre-published schedules for departures and arrivals from one destination to another.  However, another option for travel is a charter flight, which is different from a...