December 2018 Air Travel Consumer Report
December 2018 Air Travel Consumer Report
Aviation Consumer Protection
In This Section
Peninsula Airways Order 2018-11-11
This consent order concerns violations by Peninsula Airways, Inc., (PenAir) of the statutory and regulatory provisions requiring the carrier to provide advance notice before ending, suspending, or reducing air transportation provided under the Essential Air Service (EAS) Program, 49 U.S.C...
November 2018 Air Travel Consumer Report
November 2018 Air Travel Consumer Report
Hawaiian Airlines Redacted Animal Incident Report for September 2018
Hawaiian Airlines Redacted Animal Incident Report for September 2018
Scandinavian Airline System Order 2018-11-8
About this OrderThis order concerns violations by Scandinavian Airline System (SAS) of the requirements in 14 CFR Part 382 (Part 382). SAS violated the Department’s Web site accessibility requirements when it created a separate Web site for individuals with disabilities instead of ensuring...
Aviation Consumer Protection Advisory Committee - Notice of Reestablishment and First Meeting
About This DocumentThe Department of Transportation has reestablished the Aviation Consumer Protection Advisory Committee (ACPAC), formerly known as the Advisory Committee on Aviation Consumer Protection, as a Federal advisory committee. The Department anticipates the first meeting of the...
Aviation Consumer Protection Advisory Committee
OverviewOn May 24, 2012, the Department established the ACPAC as mandated by section 411 of the FAA Modernization and Reform Act of 2012, Pub. L. No. 112-95 (2012), as amended. The FAA Reauthorization Act of 2018, Pub. L. No. 115-254 (2018), extended the authorization for the Committee from...
Enforcement Policy Regarding Reporting of Mishandled Baggage and Wheelchair Data
This notice of enforcement policy advises the public of the manner in which the Office of Aviation Enforcement and Proceedings intends to enforce the requirements in 14 CFR 234.6(b) for large U.S. airlines to report mishandled baggage and wheelchairs and scooters data to the Department for...
Air Ambulance and Patient Billing Advisory Committee (AAPB Advisory Committee)
OverviewAir Ambulance and Patient Billing Advisory Committee (AAPB Advisory Committee) was established to review options to improve the disclosure of charges and fees for air medical services, better inform consumers of insurance options for such services, and protect consumers from balance...
Delta Air Lines Redacted Animal Incident Report for August 2018
Delta Air Lines Redacted Animal Incident Report for August 2018