October 2018 Air Travel Consumer Report
October 2018 Air Travel Consumer Report
Aviation Consumer Protection
In This Section
Bryan and Renee Jackson and Bridgitte Prince v. American Airlines, Inc. Order of Dismissal 2018-10-16
This order concerns two third-party complaints filed by Bryan and Renee Jackson and Bridgitte Prince (the Complainants) against American Airlines, Inc. (American), consolidated in one docket.
Enforcement Notice - Airline Reporting of Data on Mishandled Baggage, Wheelchairs, and Scooters
This notice addresses the obligations of large U.S. airlines to report to the Department mishandled baggage, wheelchairs, and scooters data following the enactment of the FAA Reauthorization Act of 2018.
Increasing Charter Air Transportation Options
The Department of Transportation (DOT or Department) is issuing a final rule to facilitate innovation and growth in the air charter industry while strengthening the legal protections provided to consumers of charter air transportation.
Allegiant Air Order 2018-10-7
About this OrderThis order concerns violations by Allegiant Air, LLC, of requirements relating to aircraft cabin temperatures and other assurances contained in its tarmac delay contingency plan. Allegiant did not provide passengers a comfortable cabin temperature on several delayed...
Charter Flights
When passengers travel on an airplane, they usually take a scheduled flight. Scheduled flights are flights that are advertised, sold, and operated by airlines according to pre-published timetables. However, another option for travel is a charter flight, which is different from a scheduled...
Frequent Flyer Programs
Frequent flyer programs allow passengers to earn certain travel benefits based on the number of miles that they accrue during the course of their travel on a particular airline or group of airlines. Typical awards include a free ticket, food and beverage perks, or a free upgrade from economy...
July 2018 Air Travel Consumer Report (P)
July 2018 Air Travel Consumer Report (P)
June 2018 Air Travel Consumer Report (P)
June 2018 Air Travel Consumer Report (P)
May 2018 Air Travel Consumer Report (P)
May 2018 Air Travel Consumer Report (P)