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This order concerns violations of the notification provisions of the Department’s domestic baggage liability rule, 14 CFR Part 254, by Southwest Airlines, Co. (“Southwest”). Violations of Part 254 constitute unfair and deceptive practices in violation of 49 U.S.C. § 41712. The order directs...
This order concerns violations of the Department’s domestic baggage liability rule, 14 CFR Part 254, and the Montreal Convention by Allegiant Air, LLC (“Allegiant”) relating to signage posted at two airports. Violations of Part 254 and the Montreal Convention are unfair and deceptive practices...
This consent order concerns violations of 49 U.S.C. § 40117, 14 CFR Part 158, 49 U.S.C. § 41712, and 14 CFR 399.84 by Seaport Airlines, Inc., (Seaport). The violations of section 40117 and Part 158 arise from the carrier collecting Passenger Facility Charges (PFCs) from consumers and failing to...
December 2017 Air Travel Consumer Report
The Department is withdrawing a Notice of Proposed Rulemaking (NPRM) issued on July 15, 2011, that proposed to collect detailed revenue information regarding airline imposed fees from those air carriers meeting the definition of a large certificated air carrier. We are withdrawing...
The Department is withdrawing the supplemental notice of proposed rulemaking (SNPRM) on Transparency of Airline Ancillary Service Fees issued on January 9, 2017 (82 FR 7536 et seq.). The SNPRM proposed to require air carriers, foreign air carriers, and ticket agents to clearly...
This consent order concerns violations by Dynamic Airways (Dynamic) of 14 CFR Part 259 and 49 U.S.C. §§ 41712 and 42301. Specifically, Dynamic failed to adhere to the assurance in its contingency plan for lengthy tarmac delays to provide adequate food and water no later than two hours after the...