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2018 Air Ambulance Complaint Data

Provided below is a list of consumer complaints filed with the U.S. Department of Transportation against air ambulance operators during calendar year 2018.

Month

Air Ambulance Company

Number of Complaints

January

2018

Memphis Medical Center Air Ambulance Service, Inc. d/b/a Hospital Wing

 

1

Med Jets S.A. de C..V d/b/a Jet Rescue Air Ambulance

 

1

February

2018

Air Methods Corporation d/b/a Arch Air Medical Service

1

March

2018

Air Evac EMS, Inc. d/b/a Air Evac Lifeteam - a subsidiary of Air Medical Group Holdings, Inc.

1

PHI Air Medical, L.L.C.

1

April 

2018

Air Medical Resource Group LLC d/b/a Valley Med Flight - a subsidiary of Air Medical Group Holdings, Inc.

1

May

2018

Rocky Mountain Holdings, LLC – a subsidiary of Air Methods Corporation

1

Regional Emergency Medical Services Authority (REMSA) - operator of Care Flight 

1

REVA, Inc. - an air ambulance operator for MedjetAssist, an indirect air carrier

1

June

2018

Rocky Mountain Holdings, LLC - a subsidiary of Air Methods Corporation

1

Air Ambulance Worldwide, LLC

1

July

2018

Rocky Mountain Holdings, LLC - a subsidiary of Air Methods Corporation

1

PHI Air Medical, L.L.C.

1

Air Evac EMS, Inc. d/b/a Air Evac Lifeteam - a subsidiary of Air Medical Group Holdings, Inc.

2

Med-Trans Corporation d/b/a Med-Trans Air Medical Transport - a subsidiary of Air Medical Group Holdings, Inc.

1

August

2018

N/A

0

September

2018

Rocky Mountain Holdings, LLC - a subsidiary of Air Methods Corporation

1

Life Flight Network, LLC

1

October

2018

Aitheras Aviation Group, LLC

1

Med-Trans Corporation d/b/a Med-Trans Air Medical Transport - a subsidiary of Air Medical Group Holdings, Inc.

1

Rocky Mountain Holdings, LLC - a subsidiary of Air Methods Corporation

1

Travis County STAR Flight

1

November

2018

N/A

0

December

2018

Rocky Mountain Holdings, LLC - a subsidiary of Air Methods Corporation

1

Air Evac EMS, Inc. d/b/a Air Evac Lifeteam - a subsidiary of Air Medical Group Holdings, Inc.

1