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Reservations, Fares, Ticketing & Fees

Prohibition on Increase in Ticket Price or Bag Fees after Purchase

  • Airlines are prohibited from increasing the price of your ticket after it is purchased. They are also prohibited from increasing the price of a first or second checked bag or a carry-on bag that is not paid for when the ticket is purchased.

24-Hour Grace Period for Ticket Reservations

  • Airlines must either allow you the passenger  to hold a reservation without payment, or cancel a booking without penalty for 24 hours after the reservation is made if they make the reservation one week or more prior to a flight’s departure date. 

Fee Charged to Transport a Bag

  • Airlines are required to reimburse you  for any fee charged to transport a bag if that bag is lost. 

Fee Charged for Unused Optional Services

  • Airlines must refund you the fees charged for optional services such as in-flight wifi or seat assignment fees that the passenger was unable to use due to an oversale situation or flight cancellation.
Updated: Wednesday, November 15, 2017
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