About this Order
This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s (Department) Public Charter regulations, 14 CFR 380.43, by Swift Air, LLC, (Swift Air) a direct air carrier, stemming from its voluntary cancellation of a public charter flight less than 10 days before the scheduled departure date without demonstrating circumstances that rendered it physically impossible for Swift Air to conduct the operation. These violations also constituted unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Swift Air to cease and desist from future similar violations and assesses a compromise civil penalty of $100,000.