About this Order
This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s (Department) Public Charter regulations during 2011 by Viajes Galiana, Inc., (VGI) a Public Charter operator, stemming from its failure to ensure that its authorized agents complied with the provisions of 14 CFR 380.30 when advertising Public Charter flights on VGI’s behalf. These violations also constituted unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs VGI to cease and desist from future similar violations and assesses a compromise civil penalty of $10,000.