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Aviation Consumer Protection

Fare advertising: "each way"

CERTIFIED MAIL - RETURN RECEIPT REQUESTED

[THE FOLLOWING LETTER WAS SENT TO U.S. MAJOR, NATIONAL AND REGIONAL AIR CARRIERS, AND OVER 50 FOREIGN AIR CARRIERS.]

A short time ago, Secretary Peña sent a letter to larger U.S. carriers which, in part,...

Airline plans under the Aviation Disaster Family Assistance Act.

On October 29, 1997, Transportation Secretary Rodney Slater and National Transportation Safety Board Chairman James Hall issued to Vice President Gore and the Congress the Final Report of the Task Force on Assistance to Families of Aviation Disasters. This report contains 61 recommendations—...

Disability issues: seating accommodations

This letter is being sent to U.S. Major and National air carriers, air transport organizations, and certain disability organizations. It concerns the Department of Transportation’s rule on air travel by passengers with disabilities, 14 CFR Part 382.

On March 4, 1998, the Department...

Internet fare advertising, especially fuel surcharges

Prohibition on Deceptive Practices In the Marketing of Airfare To the Public Using the Internet

This is to remind all airlines, travel agents, and other sellers of air transportation that use the Internet to market air transportation fares to the public to...