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Aviation Consumer Protection

Disability issues: updated version of Part 382

Updated version of DOT’s rule on air travel by passengers with disabilities.

This message was e-mailed to major U.S. airlines and aviation associations on June 14, 2001.

Attached is an updated MS Word version of our disability rule, 14 CFR Part 382, which incorporates the...

Internet fare advertising of service fees

DECEPTIVE PRACTICES REGARDING SERVICE FEES CHARGED BY TRAVEL AGENTS IN THE MARKETING AND SALE OF AIRFARES TO THE PUBLIC VIA THE INTERNET

NOTICE

The Office of Aviation Enforcement and Proceedings (“Enforcement Office”) has revised its enforcement...

Advertising: Internet "percent off " discounts and sale fares

ADVERTISEMENTS OF PERCENTAGE DISCOUNTS ON THE INTERNET AND DISCLOSURE OF INSURANCE SURCHARGES AND SECURITY FEES

NOTICE

The Office of Aviation Enforcement and Proceedings ("Enforcement Office") has become aware of a number of advertising practices on...

Airline agents for service of process

The Office of Aviation Enforcement and Proceedings ("Enforcement Office") has become aware that a number of U.S. and, particularly, foreign air carriers have failed to maintain an up-to-date designation of an agent for service of notice and process with the Department of Transportation (...