Re Petition to stay the effectiveness of wheelchair seat-strapping provision
Re Petition to stay the effectiveness of wheelchair seat-strapping provision
Aviation Consumer Protection
Guidance on transport of portable dialysis machines by air travelers with disabilities
Guidance on transport of portable dialysis machines by air travelers with disabilities
Guidance on the 24-hour reservation requirement
Guidance on the 24-hour reservation requirement
Additional Guidance: Preboarding of Air Travelers With Disabilities
Additional Guidance on the Application of PreBoarding Requirements for Air Travelers with Disabilities
Prohibition on limits of baggage liability in amounts lower than those specified by rule
GUIDANCE ON REIMBURSEMENT OF PASSENGER EXPENSES INCURRED AS A RESULT OFLOST, DAMAGED OR DELAYED BAGGAGE
2013 Inflation adjustment to domestic baggage liability limit
*** As part of a continuing effort to ensure that guidance issued by the Office of Aviation Consumer Protection (OACP) is up to date, this webpage and document has been placed in archived status. Continued reliance on this page is not advised. ***
In accordance with existing...
Clarification of Guidance on Public Charter Operations and Prospectuses
On November 13, 2012, the Department’s Office of International Aviation and Office of Aviation Enforcement and Proceedings issued a joint notice regarding future filings under 14 CFR Part 380, the Department’s rule on public charters and enforcement policy under those rules. That...
Service Animal Guidance
This notice publishes a revision to the Department of Transportation’s Guidance Concerning Service Animals in Air Transportation, originally published in the Federal Register on November 1, 1996 (61 FR 56409, 56420). It is the result of the Department’s review of a September 19, 2002,...
Air Carrier Liability Insurance: Notice to DOT
Part 205 of the U.S. Department of Transportation’s regulations (14 CFR 205) provides that no U.S. or foreign direct air carrier may engage in air transportation between or to or from points in the United States unless it has in effect aircraft accident liability insurance coverage meeting the...
Reporting of Disability-Related Air Travel Complaints
This document requires most certificated U.S. air carriers and foreign air carriers operating to and from the U.S. that conduct passenger-carrying service to record and categorize complaints that they receive alleging inadequate accessibility or discrimination on the basis of disability...