Enforcement policy on extended tarmac delays
Enforcement policy on extended tarmac delays
Aviation Consumer Protection
Notice to Consumers Purchasing Tickets to Special Events that Include Air Transportation (2015)
*** As part of a continuing effort to ensure that the guidance issued by the Office of Aviation Consumer Protection is up to date, the Office has placed this outdated document in archived status. Some or all of the information in this archived guidance document has been...
Notice to Colleges, Universities, and other Organizations Offering Flights to College Bowl Games and other Special Events (2015)
*** As part of a continuing effort to ensure that the guidance issued by the Office of Aviation Consumer Protection is up to date, the Office has placed this outdated document in archived status. Some or all of the information in this archived guidance document has been superseded by statute or...
Notice regarding damage to wheels, handles, and other components of checked baggage
Notice regarding damage to wheels, handles, and other components of checked baggage
Mistaken Fare Policy Statement - May 08, 2015
Mistaken Fare Policy Statement - May 08, 2015
Office of Aviation Enforcement and Proceedings Determination Regarding United Airlines Mistaken Fare
About this DocumentThe U.S. Department of Transportation’s Office of Aviation Enforcement and Proceedings (Enforcement Office) has completed its review of the mistaken fares that appeared on United Airlines’ (United) Denmark website on February 11, 2015. During the past two weeks,...
Notice to Consumers Purchasing Tickets to Special Events that Include Air Transportation
Notice to Consumers Purchasing Tickets to Special Events that Include Air Transportation
Notice to Colleges and Universities Organizing Flights to College Bowl Games and other Special Events
*** As part of a continuing effort to ensure that guidance issued by the Office of Aviation Consumer Protection (OACP) is up to date, this webpage and document has been placed in archived status. Continued reliance on this page is not advised. ***
This notice provides guidance to...
Guidance on responding to complaints filed on behalf of airline passengers
Guidance on responding to complaints filed on behalf of airline passengers
Display of search results on ticket agent websites
Display of search results on ticket agent websites