Hawaiian Airlines Redacted Animal Incident Report for December 2021

American Airlines Redacted Animal Incident Report for December 2021

Hawaiian Airlines Annual Redacted Animal Incident Report for 2021

American Airlines Annual Redacted Animal Incident Report for 2021

Alaska Airlines Annual Redacted Animal Incident Report for 2021

DOT Fines Air China and FlightHub Group for Violating Aviation Consumer Protection Rules

WASHINGTON – The U.S. Department of Transportation (DOT or Department) took action today to protect aviation consumers by issuing fines to an airline and an online ticket agent for violating federal statutes and the Department’s aviation consumer protection rules. DOT fined the airline Air China...

Air Travel Consumer Reports for 2022

January 2022 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

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Amendments to the Department’s Procedures in Regulating Unfair or Deceptive Practices

The U.S. Department of Transportation (Department) is amending the hearing procedures, set forth in 14 CFR 399.79, that are available when the Department proposes a discretionary aviation consumer protection rulemaking declaring a practice to be unfair or deceptive. This final rule simplifies...

USDOT Announces Rule to Help Department Move More Swiftly to Protect Aviation Consumers from Unfair and Deceptive Practices

WASHINGTON – The U.S. Department of Transportation (Department) today announced a final rule that will help it move more swiftly to protect aviation consumers from unfair and deceptive practices. The rule will simplify and speed up the hearing procedures that the Department uses when it issues...

Consumer Protection

U.S. Department of Transportation

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