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Aviation Consumer Protection

In This Section

Qantas Airways Limited 2014-1-11

This consent order concerns violations by Qantas Airways Limited (Qantas) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, the carrier failed to inform passengers on a flight delayed for a period at the gate with the door open that they had the opportunity to deplane as required under Part...

Airtrade International, Inc., d/b/a Vayama 2014-1-9

This consent order concerns Internet advertisements by Airtrade International, Inc., d/b/a Vayama (Vayama) that violate the Department’s fullfare advertising rule, 14 CFR 399.84(a), and constitute a prohibited unfair and deceptive practice under 49 U.S.C. § 41712.