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Aviation Consumer Protection

In This Section

Shuttle America Corporation 2013-11-10

This consent order concerns the failure of Shuttle America Corporation (Shuttle America) to timely file with the Department of Transportation (Department) Tarmac Delay Reports for three flights in violation of 14 CFR Part 244 and 49 U.S.C. § 41708.

American Airlines, Inc. Consent Order 2013-11-6

This order concerns violations by American Airlines, Inc., (American) of the full-fare advertising rule, 14 CFR 399.84(a), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.

US Airways, Inc. 2013-11-4

This order concerns violations by US Airways, Inc. (US Airways) of the requirements of 14 CFR Part 382 (Part 382) with respect to providing passengers with a disability with assistance in moving within the terminal.