About this document
This is an explanation of common terminology used in the air transportation industry to assist consumers in understanding the rules that govern air travel. This explanation of frequently used terms is provided for informational purposes only. It is important to understand that each individual airline (also referred to as carrier) has its own contract of carriage, which is the legally binding contract between the carrier and its passengers. Each airline’s contract of carriage has its own terms and definitions. Therefore, passengers should review the contract of carriage of the carrier providing transportation.