Consumer Report

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September 2014 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays:  July 2014 / 12 Months Ending July 2014
Mishandled Baggage: July 2014
Oversales: 2nd Quarter 2014 / January - June 2014
Consumer Complaints:July 2014
Customer Service Reports to the Dept. of Homeland Security: July 2014
Airline Animal Incident Reports: July 2014

Redacted Animal Incident Reports

July 2014 Reports:

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