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Aviation Consumer Protection

In This Section

Common Terms in Air Travel

This is an explanation of common terminology used in the air transportation industry to assist consumers in understanding the rules that govern air travel.

Voyager Travel LLC and Brian Mickelsen Consent Order 2014-8-9

This consent order concerns advertisements by Voyager Travel LLC, formerly d/b/a LDS Travel and Meridian Trips LLC, (collectively Voyager Travel) and Brian Mickelsen, the owner and former member of the LLC, in his personal capacity, that violated the Department's advertising requirements...

MetJet, Inc., and Michael Heisman, individually Order 2014-8-8

This consent order concerns violations by MetJet, Inc., (“MetJet”) and Michael Heisman, personally, (hereinafter collectively referred to as the “Respondents”) of certain consumer protection provisions of the Department’s public charter regulations. MetJet, under the direction and control of...