September 2014 Air Travel Consumer Report
September 2014 Air Travel Consumer Report
September 2014 Air Travel Consumer Report
This is an explanation of common terminology used in the air transportation industry to assist consumers in understanding the rules that govern air travel.
2013 Disability-Related Complaints Overview
2013 Disability-Related Complaints Details for Individual Carriers
2013 Disability-Related Complaints Received for Foreign Carriers
2013 Disability-Related Complaints Received for U.S.Carriers
2013 Disability-Related Complaints Received for All Carriers
2014 Report on Disability-Related Air Travel Complaints Received in 2013
This consent order concerns advertisements by Voyager Travel LLC, formerly d/b/a LDS Travel and Meridian Trips LLC, (collectively Voyager Travel) and Brian Mickelsen, the owner and former member of the LLC, in his personal capacity, that violated the Department's advertising requirements...
This consent order concerns violations by MetJet, Inc., (“MetJet”) and Michael Heisman, personally, (hereinafter collectively referred to as the “Respondents”) of certain consumer protection provisions of the Department’s public charter regulations. MetJet, under the direction and control of...