2013 Disability-Related Complaints Received for Foreign Carriers
2013 Disability-Related Complaints Received for Foreign Carriers
Aviation Consumer Protection
In This Section
2013 Disability-Related Complaints Received for U.S.Carriers
2013 Disability-Related Complaints Received for U.S.Carriers
2013 Disability-Related Complaints Received for All Carriers
2013 Disability-Related Complaints Received for All Carriers
2014 Report on Disability-Related Air Travel Complaints Received in 2013
2014 Report on Disability-Related Air Travel Complaints Received in 2013
Voyager Travel LLC and Brian Mickelsen Consent Order 2014-8-9
This consent order concerns advertisements by Voyager Travel LLC, formerly d/b/a LDS Travel and Meridian Trips LLC, (collectively Voyager Travel) and Brian Mickelsen, the owner and former member of the LLC, in his personal capacity, that violated the Department's advertising requirements...
MetJet, Inc., and Michael Heisman, individually Order 2014-8-8
This consent order concerns violations by MetJet, Inc., (“MetJet”) and Michael Heisman, personally, (hereinafter collectively referred to as the “Respondents”) of certain consumer protection provisions of the Department’s public charter regulations. MetJet, under the direction and control of...
August 2014 Air Travel Consumer Report
August 2014 Air Travel Consumer Report
Extension of comment period, issued July 31, 2014
This action extends the comment period for an NPRM on transparency of airline ancillary fees and other consumer protection issues that was published in the Federal Register on May 23, 2014. The Department of Transportation is extending the period for interested persons to submit comments on this...
Turkish Airlines 2014-7-18
This consent order concerns violations by Turkish Airlines (Türk Hava Yollari, A.O.) (THY) of 14 CFR 259.5 and 259.7 requiring carriers to provide timely substantive written responses to written consumer complaints and 14 CFR 382.155 requiring carriers to provide timely dispositive written...
July 2014 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the...