An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
This consent order concerns violations by Southwest Airlines Co., (Southwest) of 14 CFR Part 259, the Department’s tarmac delay rule; 49 U.S.C. § 42301, which requires adherence to a carrier’s emergency contingency plan; and 49 U.S.C. § 41712, which prohibits unfair and...
Air Travel Consumer Reports for 2015
January 2015 Air Travel Consumer Report
Final Rule
Enhanced Consumer Protections for Charter Air Transportation
Enforcement Complaint Against Delta Air Lines for Code-Share Disclosure Violations
Notice to Consumers Purchasing Tickets to Special Events that Include Air Transportation
*** As part of a continuing effort to ensure that guidance issued by the Office of Aviation Consumer Protection (OACP) is up to date, this webpage and document has been placed in archived status. Continued reliance on this page is not advised. ***
This notice provides guidance to...
December 2014 Air Travel Consumer Report
Report to Congress , November 3, 2014 (ACACP)