Enforcement Order

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Air Europa Lineas Aereas, S.A.U. Order 2015-2-3

About this Order

On December 16, 2013, Benjamin Edelman (the Complainant) filed a third-party complaint under  14  CFR  302.401  against  Air  Europa  Lineas  Aereas,  S.A.U.  (Air  Europa).  The Complainant alleges that Air Europa violated the Department’s full fare rule by misrepresenting
carrier-imposed surcharges as “taxes” during the online booking process.  He contends that this violates 14 CFR 399.84(a) and constitutes an unfair and deceptive trade practice in violation of 49 U.S.C. § 41712.

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