About this Order
On December 16, 2013, Benjamin Edelman (the Complainant) filed a third-party complaint under 14 CFR 302.401 against Air Europa Lineas Aereas, S.A.U. (Air Europa). The Complainant alleges that Air Europa violated the Department’s full fare rule by misrepresenting
carrier-imposed surcharges as “taxes” during the online booking process. He contends that this violates 14 CFR 399.84(a) and constitutes an unfair and deceptive trade practice in violation of 49 U.S.C. § 41712.