Consumer Report

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March 2015 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: January 2015 
Mishandled Baggage: January 2015 
Oversales: 4th Quarter 2014 / January – December 2014
Consumer Complaints: January 2015 
Customer Service Reports to the Dept. of Homeland Security: January 2015 
Airline Animal Incident Reports: January 2015  

Redacted Animal Incident Reports

January 2015 Reports:

 

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