An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
This consent order concerns Internet advertisements by Aerovías de México, S.A. de C.V. (Aeromexico) that violated the full fare advertisement requirements specified in 14 CFR Part 399 as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Aeromexico to cease...
This consent order concerns reporting delinquencies by Insel Air International B.V. (Insel) that constitute violations of 49 U.S.C. § 41708 and the Department’s foreign air carrier reporting requirements (14 CFR Part 217). This order directs Insel to cease and desist from future violations, and...
This consent order results from Société Air France’s (Air France) policy to refuse reimbursement for certain items of luggage lost in international transit to or from the United States in violation of Article 17 of the Montreal Convention and the statutory prohibition against unfair and...
This consent order concerns unauthorized air transportation by National Air Cargo Group, Inc., d/b/a National Airlines (National) in violation 49 U.S.C. §§ 41101 and 41712 and 14 CFR 201.5(a). It directs National to cease and desist from future violations of these provisions and assesses the...
This order concerns violations of 49 U.S.C. §§ 41101 and 41712 by A-Liner-8 Aviation, Inc., (A-Liner-8) for engaging in air transportation without the required economic authority from the Department of Transportation (the Department). It directs A-Liner-8 to cease and desist from such future...
This consent order concerns advertisements by The COMM Group, Inc., and Cheap Caribbean, Inc.1(collectively “Cheap Caribbean”) that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) and constitute unfair and deceptive...
This order concerns violations by JetBlue Airways Corp. (JetBlue) of the requirements of 14 CFR Part 382 (Part 382) with respect to providing wheelchair assistance to passengers with a disability, making dispositive responses to written complaints alleging a violation of Part 382, and properly...
This consent order concerns Internet advertisements by Caribbean Airlines Limited (CAL) that violated the full fare advertisement requirements specified in 14 CFR Part 399 as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs CAL to cease and desist from future...
This consent order concerns violations by ACASS Canada Ltd. (ACASS) of 14 CFR 212.9(b), the Department’s prior authorization requirement rule for foreign air carriers. It directs ACASS to cease and desist from future violations of those provisions and assesses the carrier a compromise civil...
This order concerns apparent violations by New Flight Solutions, Inc., d/b/a New Flight Charters, (New Flight) of the Department’s aviation licensing requirements, 49 U.S.C. § 41101, and 49 U.S.C. § 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive trade...