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Aviation Consumer Protection

In This Section

United Air Lines, Inc. 2010-9-22

This consent order concerns United Air Lines, Inc.’s, (United) failure to provide accurate on-time performance information to the Department of Transportation (Department) in violation of 14 CFR Part 234 and 49 U.S.C. § 41708. It directs United to cease and desist from future similar violations...

Pinnacle Airlines, Inc. 2010-9-11

This consent order results from Pinnacle Airlines, Inc.’s, (Pinnacle) failure to provide accurate on-time performance information to the Department of Transportation (Department) in violation of 14 CFR Part 234 and 49 U.S.C. § 41708. It directs Pinnacle to cease and desist from future similar...

Lion World Travel Ltd. d/b/a South African Airways Vacations 2010-9-5

This consent order concerns Internet advertisements by Lion World Travel Ltd. d/b/a South African Airways Vacations (SAAV) that violated 49 U.S.C. § 41712 and 14 CFR Part 399. It directs SAAV to cease and desist from such further violations and assesses the company a compromise civil penalty of...

China Focus, Inc., d/b/a China Focus Travel 2010-9-6

This consent order concerns violations by China Focus, Inc., d/b/a China Focus Travel (“China Focus Travel”) of the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) that also constitute unfair and deceptive trade practices and...

Chautauqua Airlines, Inc. 2010-9-1

This consent order concerns reporting delinquencies by Chautauqua Airlines, Inc., (Chautauqua Airlines) that constitute violations of 49 U.S.C. § 41708 and the accounting and reporting requirements for small certificated air carriers specified in 14 CFR Part 298.

Republic Airline, Inc. 2010-9-2

This consent order concerns reporting delinquencies by Republic Airline Inc., (Republic Airlines) that constitute violations of 49 U.S.C. § 41708 and the accounting and reporting requirements specified in 14 CFR Part 241.

AirTran Airways, Inc. 2010-8-14

This order concerns violations by AirTran Airways, Inc., (AirTran) of the requirements of 14 CFR Part 382 (Part 382) with respect to providing wheelchair assistance to passengers with a disability, making dispositive responses to written complaints alleging a violation of Part 382, and properly...

Jet Team Charters, LLC 2010-7-21

This consent order concerns unauthorized air transportation by Jet Team Charters, LLC, (JTC) in violation of 49 U.S.C. §§ 41101 and 41712. This order directs JTC to cease and desist from such further violations and assesses JTC a compromise civil penalty of $30,000.

Comair, Inc. 2010-7-18

This consent order concerns violations by Comair, Inc., (Comair)1 of the Department’s oversales rule (14 CFR Part 250), the statutory provision requiring carriers to report oversales and other data to the Department (49 U.S.C. § 41708), and the statutory prohibition against engaging in unfair...

Nuevo Mundo Travel Agency Inc. 2010-7-17

This consent order concerns newspaper advertisements by Nuevo Mundo Travel Agency, Inc., (Nuevo Mundo) that violated 49 U.S.C. § 41712 and 14 CFR Part 399. It directs Nuevo Mundo to cease and desist from such future violations and assesses the company a compromise civil penalty of $30,000.