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Aviation Consumer Protection

In This Section

Compania Panameña de Aviation, S.A. 2010-7-15

This order concerns violations by Compania Panameña de Aviation, S.A., (COPA Airlines) of the requirements of 14 CFR Part 382 (Part 382), the Department’s regulation implementing the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, with respect to filing annual reports detailing disability-...

Compania Panameña de Aviation, S.A. - July 15, 2010

This order concerns violations by Compania Panameña de Aviation, S.A., (COPA Airlines) of the requirements of 14 CFR Part 382 (Part 382), the Department’s regulation implementing the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, with respect to filing annual reports detailing disability-...

Delta Air Lines, Inc. and Northwest Airlines, Inc. 2010-7-4

This order concerns apparent violations by Delta Air Lines, Inc., (Delta), and its operating subsidiary Northwest Airlines, Inc.1Section 257.4 of the code-share disclosure rule states that the holding out or sale of scheduled passenger air transportation involving a code-share arrangement is an...

Sceptre Tours, Inc. 2010-6-23

This consent order concerns internet advertisements by Sceptre Tours, Inc. (Sceptre Tours) that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations and constitute unfair and deceptive trade practices and unfair methods of competition in...

Cayman Airways Limited 2010-6-21

This order concerns violations by Cayman Airways Limited (Cayman Airways) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar year 2009, and violations...

Mercy Flights, Inc. 2010-6-18

This order concerns the unlawful holding out of direct air transportation by Mercy Flights, Inc., (“Mercy Flights”), an air taxi operator registered with the United States Department of Transportation (“Department”) pursuant to 14 CFR Part 298 specializing in air ambulance services. As described...

AirTran Airways, Inc. 2010-5-29

This consent order concerns violations by AirTran Airways, Inc., (AirTran Airways) of the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. This order directs AirTran Airways to cease and desist...

Delta Air Lines, Inc. 2010-5-30

This consent order concerns violations by Delta Air Lines, Inc., (Delta) of the full fare advertisement requirements specified in 14 CFR Part 399 and 49 U.S.C. § 41712, which prohibit unfair and deceptive practices. This order directs Delta to cease and desist from future violations, and...

FarePortal, Inc. 2010-5-31

This consent order concerns Internet advertisements by FarePortal, Inc., (FarePortal) that violate the full fare advertising requirements specified in 14 CFR Part 399 and a statutory prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712. The...

Falcon Air Express 2010-5-15

This consent order concerns reporting delinquencies by Falcon Air Express, Inc., (Falcon Air) that constitute violations of 49 U.S.C. § 41708 and the accounting and reporting requirements specified in 14 CFR Part 241. This order directs Falcon Air to cease and desist from future violations, and...