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Aviation Consumer Protection

In This Section

Orbitz Worldwide, LLC. 2011-10-5

This consent order concerns Internet advertisements by Orbitz Worldwide, LLC., (Orbitz) that violated the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Orbitz to cease and desist from future...

Aerovias de Intergración Regional, AIRES S.A. 2011-10-2

This consent order involves violations by Aerovias de Intergración Regional, AIRES, S.A. (AIRES) of Article 17 of the Montreal Convention (Convention)1 and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from...

Virgin Atlantic Airways, Ltd. 2011-9-18

This consent order concerns Internet advertisements by Virgin Atlantic Airways, Ltd., (Virgin Atlantic) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Virgin Atlantic to cease and...

Lowestfare.com, LLC 2011-9-13

This consent order concerns violations by Lowestfare.com, LLC (Lowestfare), an online ticket agent, of the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It also directs Lowestfare to cease and...

Amadeus IT Group, S.A. 2011-9-12

This consent order concerns software developed by Amadeus IT Group, S.A., which, when installed by travel agency website developers in a manner that overlooked or misapplied instructions provided by Amadeus did not adequately disclose airline service that involved code-share operations as...

Emirates 2011-8-24

This consent order involves violations by the foreign air carrier Emirates of Articles 17 and 19 of the Montreal Convention1 and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from damage, loss, or delay to...

JetBlue Airways, Ltd. 2011-8-25

This consent order concerns Internet advertisements by JetBlue Airways, Ltd., (JetBlue) that violated the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs JetBlue to cease and desist from future...

Thai Airways International Public Company Limited 2011-8-21

This consent order concerns Internet advertisements by Thai Airways International Public Company Limited (Thai Airways) that violated the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Thai Airways...

The Craig Evan Corporation d/b/a Flightexec 2011-8-22

This order concerns unauthorized passenger air service between points in the United States by The Craig Evan Corporation doing business as Flightexec (Flightexec), a Canadian air carrier authorized by the Department to engage in foreign air transportation1 pursuant to an exemption2 from the...

Ethiopian Airlines Enterprise 2011-8-20

This consent order concerns Internet advertisements by Ethiopian Airlines Enterprise (Ethiopian Airlines) that violated the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Ethiopian Airlines to cease...