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This consent order concerns unauthorized scheduled passenger service as a commuter air carrier by Air Charters, Inc., d/b/a Air Flamenco (Air Flamenco) in violation of 49 U.S.C. §§ 41101, 41712, and 41738 and 14 CFR Part 298, the Department’s commuter air carrier requirements. It directs Air...
This consent order concerns violations by Aviation Advantage, Inc., (AAI) of the licensing requirements of 49 U.S.C. § 41101 and public charter regulation in 14 CFR Part 380, as well as violations by the company of 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair...
This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s (Department) Public Charter regulations, 14 CFR 380.43, by Swift Air, LLC, (Swift Air) a direct air carrier, stemming from its voluntary cancellation of a public charter flight...
This consent order concerns inaccurate information provided by United Air Lines, Inc., (United) to consumers regarding its liability limit for lost, damaged, or delayed baggage on flights covered by the Montreal Convention (Convention) in violation of 49 U.S.C. § 41712. The order directs United...
This consent order concerns Internet advertisements by Air Canada that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Air Canada to cease and desist from future violations of section 399.84...
This consent order concerns violations by Atlantic Southeast Airlines (Atlantic Southeast) of the requirements of 14 CFR Part 382 (Part 382) with respect to providing wheelchair assistance to passengers with a disability. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705,...
This consent order concerns violations by Atkinson & Mullen Travel II, LLC; AVW II, LLC; AMCAL Vacations II, LLC; and ABV, LLC d/b/a Apple Vacations (collectively referred to as “Apple Vacations”), online ticket agents, of the Department’s code-share disclosure rule, 14 CFR Part 257, and the...
This consent order concerns Internet advertisements by Globester, LLC (Globester), that violated the Department’s full-fare advertising requirements specified in 14 CFR Part 399, the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and...
This consent order concerns Internet advertisements by LBF Travel, Inc., (LBF) that violated the Department’s full-fare advertising requirements specified in 14 CFR Part 399, the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive...
This consent order concerns Internet advertisements by China Airlines, Ltd., (China Airlines) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs China Airlines to cease and desist from...