Oversales
A compilation of rules, guidance, enforcement orders and other related information regarding aviation oversales.
Aviation Consumer Protection
In This Section
Flight Delays
A compilation of rules, guidance, enforcement orders and publications on flight delays, on-time performance disclosure and tarmac delays.
Disability
A compilation of rules, guidance, enforcement orders and publications on disability issues in aviation.
Codeshare Disclosure
A compilation of rules, guidance, enforcement orders and publications on aviation codeshare disclosure.
Charters
A compilation rules, guidance, enforcement orders and publications on aviation charters.
Baggage
A compilation of the most recent rules, guidance, enforcement orders and other related information regarding aviation baggage issues.
Advertising
A compilation of the most recent rules, guidance, enforcement orders and other related information regarding aviation advertising.
Accounting and Reporting Requirements
A compilation of Air Consumer Protection Division's rules, guidance, enforcement orders and publications.
What's New
Latest News from DOT's Aviation Consumer Protection Division.
Aviation Industry Bankruptcy and Service Cessations
IntroductionsThe U.S. Department of Transportation (DOT) recognizes that bankruptcies in the aviation industry may leave travelers with great uncertainty and in some cases travelers may be stranded far from home. To help aviation consumers who are affected by an airline or ticket agent...