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This consent order concerns an Internet advertisement by Qantas Airways Limited (Qantas) that violates the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Qantas to cease and desist from future...
The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates violations of the Department of Transportation’s (Department) aviation economic, consumer protection, and civil...
A compilation of the most recent rules, guidance, enforcement orders and other related information regarding unauthorized aviation operations.
A compilation of rules, guidance, enforcement orders and other related information regarding aviation ticket refunds.
A compilation of rules, guidance, enforcement orders and other related information regarding aviation oversales.
A compilation of rules, guidance, enforcement orders and publications on flight delays, on-time performance disclosure and tarmac delays.
Airlines are prohibited from subjecting a person in air transportation to discrimination on the basis of race, color, national origin, religion, sex, or ancestry.
Passengers’ Rights to Fly Free from DiscriminationFederal law prohibits airlines from discriminating against airline...
A compilation of rules, guidance, enforcement orders and publications on disability issues in aviation.
A compilation of rules, guidance, enforcement orders and publications on aviation codeshare disclosure.
A compilation rules, guidance, enforcement orders and publications on aviation charters.