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Aviation Consumer Protection

In This Section

Ticket Refunds

A compilation of rules, guidance, enforcement orders and other related information regarding aviation ticket refunds.

Oversales

A compilation of rules, guidance, enforcement orders and other related information regarding aviation oversales.

Flight Delays

A compilation of rules, guidance, enforcement orders and publications on flight delays, on-time performance disclosure and tarmac delays.

Discrimination

Airlines are prohibited from subjecting a person in air transportation to discrimination on the basis of race, color, national origin, religion, sex, or ancestry.

Passengers’ Rights to Fly Free from Discrimination

Federal law prohibits airlines from discriminating against airline...

Disability

A compilation of rules, guidance, enforcement orders and publications on disability issues in aviation.

Codeshare Disclosure

A compilation of rules, guidance, enforcement orders and publications on aviation codeshare disclosure.

Charters

A compilation rules, guidance, enforcement orders and publications on aviation charters.

Baggage

A compilation of the most recent rules, guidance, enforcement orders and other related information regarding aviation baggage issues.

Advertising

A compilation of the most recent rules, guidance, enforcement orders and other related information regarding aviation advertising.

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