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This order concerns violations by Spirit Airlines, Inc., (Spirit) of the requirements of 14 CFR Part 382 (Part 382) with respect to properly coding and recording its disability-related complaints in connection with required reporting to the Department of Transportation (Department) as well as...
This consent order concerns Internet advertisements by Finnair Plc (Finnair) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Finnair to cease and desist from further violations of this...
This consent order concerns Internet sales activities by Aviation Services, Ltd., d/b/a Freedom Air (Freedom Air) that violated 49 U.S.C. § 41712 because they resulted in double payments by consumers of government taxes and fees. It directs Freedom Air to cease and desist from further violations...
This consent order involves violations by Alitalia Compagnia Aerea Italiana SpA (Alitalia) of Article 19 of the Montreal Convention (Convention) and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from delay...
This consent order concerns an Internet advertisement by Asiana Airlines (Asiana) that violates the full-fare advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Asiana to cease and desist from future...
This consent order concerns Internet advertisements by Polskie Linie Lotnicze LOT S.A., (LOT) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair methods of competition. It directs LOT to...
This consent order concerns Internet advertisements by Icelandair Group (Icelandair) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair methods of competition. It directs Icelandair to...
This consent order concerns advertisements of air tours by Imagine Tours & Travel, L.L.C., (ITT) that violated 14 CFR 399.84, the Department’s rule requiring disclosure of the full fare in advertising, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices by air carriers and...
This consent order concerns Internet advertisements by AirTran Airways, Inc., (AirTran) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs AirTran to cease and desist from future...
This consent order concerns violations by SkyWest Airlines, Inc., (SkyWest) of the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712, for creating and distributing advertisements that failed to properly provide notice that SkyWest would be the operator of the...