Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Aviation Consumer Protection

In This Section

Air Travel Consumer Reports for 2024

Overview

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection.  The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Reports

Air...

January 2024 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data Included...

December 2023 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data Included...

Reporting of Disability-Related Complaint Data for 2023

U.S. Department of Transportation (DOT) regulations require U.S. and foreign air carriers operating to, from, or within the United States that have at least one aircraft in their fleet with a designed seating capacity of more than 60 passenger seats to: 1) record and categorize disability-...