Overview
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Reports
Air...
This is the PDF version of the Notice of Proposed Rulemaking.
The U.S. Department of Transportation is proposing to strengthen its rule implementing the Air Carrier Access Act (ACAA) to ensure passengers who use wheelchairs can travel safely and with dignity. The proposed rule would...
This is the MS Word version of the Notice of Proposed Rulemaking.
The U.S. Department of Transportation is proposing to strengthen its rule implementing the Air Carrier Access Act (ACAA) to ensure passengers who use wheelchairs can travel safely and with dignity. The proposed...
About this Document
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Alaska Airlines Redacted Animal Incident Report for November 2023
About this Document
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
2024 Report of Disability-Related Complaint Data Document
U.S. Department of Transportation (DOT) regulations require U.S. and foreign air carriers operating to, from, or within the United States that have at least one aircraft in their fleet with a designed seating capacity of more than 60 passenger seats to: 1) record and categorize disability-...