Aviation Consumer Protection
In This Section
At least one free standard carry-on and at least two free standard checked bags for service members and their accompanying spouse and children with appropriate identification such as a valid military ID
The lowest fare for a flight for immediate family members to visit service members recently injured in the line of duty with supporting documentation
March 2024 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Bipartisan Partnership Between Secretary Buttigieg and State Attorneys General to Protect Airline Passengers
The U.S. Department of Transportation (DOT) has entered into a bipartisan Airline Passenger Protection Partnership with attorneys general from 22 states and U.S. territories (State AGs) – memorialized in a signed Memoranda of Understanding (MOU) – to protect aviation consumers from unfair...
DOT letter EU-U.S. DPF
DOT letter EU-U.S. DPF
February 2024 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Air Travel Consumer Reports for 2024
OverviewThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
ReportsAir...
Notice of Proposed Rulemaking - Ensuring Safe Accommodations for Air Travelers with Disabilities Using Wheelchairs (PDF Version)
This is the PDF version of the Notice of Proposed Rulemaking.
The U.S. Department of Transportation is proposing to strengthen its rule implementing the Air Carrier Access Act (ACAA) to ensure passengers who use wheelchairs can travel safely and with dignity. The proposed rule would...
Notice of Proposed Rulemaking - Ensuring Safe Accommodations for Air Travelers with Disabilities Using Wheelchairs (MS Word Version)
This is the MS Word version of the Notice of Proposed Rulemaking.
The U.S. Department of Transportation is proposing to strengthen its rule implementing the Air Carrier Access Act (ACAA) to ensure passengers who use wheelchairs can travel safely and with dignity. The proposed...